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- Learn how BMW sped up its customer communications
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Learn how BMW sped up its customer communications
“Using FICO Customer Communication Services, we get a secure, highly flexible, robust solution with a low cost of entry, and we can leverage the expertise of a valued partner, which allows our in-house maintenance support to focus on other key internal priorities and platforms.”
- Wayne Orchowski, CEO BMW
Solutions
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FICO Analytic Cloud, democratizing analytics through the cloud.
Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. As companies develop strategies for both cloud computing and for using Big Data to improve customer relationships, analytically-empowered solutions, cloud-based applications and a flexible cloud-based Decision Management development platform become essential.Learn about FICO Products and Solutions whenever is convenient for you.
Careers At FICO
Are you ready to fulfill your potential? FICO offers big career opportunities in Big Data Analytics from California to New York, London to Bangalore and Beijing.IDC White Paper: Competing on more than Analytics
Decision Solutions for Effective Customer Life-Cycle Management
Learn about the essential steps in the customer life-cycle management process, and how deploying decision solutions can help businesses analyze and optimize the best decisions to make and actions to take.
How do you stack up?
Is your origination process a competitive differentiator?
The origination process plays an increasingly important role in the success or failure of institutions’ customer acquisition initiatives. See how your origination process stacks up against your competitors and learn how FICO can help you improve it.
GET YOUR FICO® SCORE
90% of top U.S. lenders use FICO Scores when making lending decisions — and for good reason.
FICO Scores evaluate the information in credit reports with a complex algorithm that’s been perfected over 50 years by FICO. Get your FICO Scores and credit reports from all three credit bureaus and start to understand how lenders are evaluating your credit health.
GIVING YOU THE POWER
To make smarter decisions
More information allows for more precise decisions. FICO analytics use available data to produce the best decisions possible. FICO's proven science leverages the latest technology to drive consumer behavior insights and optimize business processes.
ANALYTIC CLOUD
Taking analytics into the cloud.
The FICO Analytic Cloud combines FICO’s market-leading applications, decision management tools, and analytics authoring capabilities to bring you all of the analytics horsepower you expect from FICO in a robust and secure self-service cloud infrastructure. Together with FICO’s communities and marketplace, the FICO Analytic Cloud is your source for analytics innovation and collaboration.
BMW Speeds Customer Communications
BMW
BMW helps more than 1 million BMW customers select and maintain financing options, protect their vehicles and make the transition to a new car. In order to properly represent their brand, BMW sought to develop a more tailored telephone contact with customers while driving retention and enriching the customer experience.
Read more about how BMW chose FICO® Customer Communication Services to offer personalized leasing and financing options to BMW customers.