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Learn how BMW sped up its customer communications
“Using FICO Customer Communication Services, we get a secure, highly flexible, robust solution with a low cost of entry, and we can leverage the expertise of a valued partner, which allows our in-house maintenance support to focus on other key internal priorities and platforms.”
- Wayne Orchowski, CEO BMW
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FICO Analytic Cloud, democratizing analytics through the cloud.
Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. As companies develop strategies for both cloud computing and for using Big Data to improve customer relationships, analytically-empowered solutions, cloud-based applications and a flexible cloud-based Decision Management development platform become essential.Learn about FICO Products and Solutions whenever is convenient for you.
Careers At FICO
Are you ready to fulfill your potential? FICO offers big career opportunities in Big Data Analytics from California to New York, London to Bangalore and Beijing.How Well Do You Know Your Customers?
New Insights from FICO's 2017 Banking Survey
FICO recently completed a survey of 1,012 US adult consumers who are actively involved in financial decision making. From this data, we have identified the key ingredients to create better customer experiences and drive stronger and longer-lasting relationships.
Level Up
IDC Workbook: Customer Decisioning to Compete and Comply
Market leaders are moving from siloed, account-level decisions to intelligent, customer-level decisions. This transformation requires the right data, analytics, and technology. More importantly, it requires the right partner. Is your organization ready?
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90% of top U.S. lenders use FICO Scores when making lending decisions — and for good reason.
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The FICO Analytic Cloud combines FICO’s market-leading applications, decision management tools, and analytics authoring capabilities to bring you all of the analytics horsepower you expect from FICO in a robust and secure self-service cloud infrastructure. Together with FICO’s communities and marketplace, the FICO Analytic Cloud is your source for analytics innovation and collaboration.
BMW Speeds Customer Communications
BMW
BMW helps more than 1 million BMW customers select and maintain financing options, protect their vehicles and make the transition to a new car. In order to properly represent their brand, BMW sought to develop a more tailored telephone contact with customers while driving retention and enriching the customer experience.
Read more about how BMW chose FICO® Customer Communication Services to offer personalized leasing and financing options to BMW customers.