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- Learn how BMW sped up its customer communications
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Need help with a product?FICO offers all licensed clients use of a secured, self-service Web portal for Product Support, FICO Online Support. FICO Online Support allows users to self help on their issues 24 hours a day, 7 days a week.
Learn how BMW sped up its customer communications
“Using FICO Customer Communication Services, we get a secure, highly flexible, robust solution with a low cost of entry, and we can leverage the expertise of a valued partner, which allows our in-house maintenance support to focus on other key internal priorities and platforms.”
- Wayne Orchowski, CEO BMW
FICO Analytic Cloud, democratizing analytics through the cloud.Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. As companies develop strategies for both cloud computing and for using Big Data to improve customer relationships, analytically-empowered solutions, cloud-based applications and a flexible cloud-based Decision Management development platform become essential.
Learn about FICO Products and Solutions whenever is convenient for you.
The Automotive Roadmap, optimized by FICO
A major shift is taking place in the auto, motorized and powersports industries due to advancements in technology, changing customer preferences, compliance and massive competition. These changes put increased pressure on the operational and customer-facing sides of your organization like never before.
Bridge digital and in-store experiences through the use of predictive and prescriptive analytics, real-time scoring and the latest in credit-risk lifecycle solutions. We help automotive finance companies to achieve 5 key things:
- Find customers through the latest marketing analytics and engagement strategies
- Acquire customers through optimized originations and pricing
- Manage customer delinquencies and collection agencies
- Protect their portfolio by identifying fraud as well as KYC, AML and cyber threats
- Differentiate yourself from your competition through advance analytics and decisioning
Did you know that 19 of the top 20 auto lenders work with FICO to help shape their roadmap?
FICO is a world leader in customer-focused advanced analytics and credit-risk lifecycle software.
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