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- Learn how BMW sped up its customer communications
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Need help with a product?FICO offers all licensed clients use of a secured, self-service Web portal for Product Support, FICO Online Support. FICO Online Support allows users to self help on their issues 24 hours a day, 7 days a week.
Learn how BMW sped up its customer communications
“Using FICO Customer Communication Services, we get a secure, highly flexible, robust solution with a low cost of entry, and we can leverage the expertise of a valued partner, which allows our in-house maintenance support to focus on other key internal priorities and platforms.”
- Wayne Orchowski, CEO BMW
FICO Analytic Cloud, democratizing analytics through the cloud.Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. As companies develop strategies for both cloud computing and for using Big Data to improve customer relationships, analytically-empowered solutions, cloud-based applications and a flexible cloud-based Decision Management development platform become essential.
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Activate next-generation analytics to power up your manufacturing business
There's a revolution happening in the realm of manufacturing. Many businesses are transforming their operational models to inject more precision, agility and customer-centricity into their processes and products, and thus unleash the possibilities inherent in Industry 4.0. Smart automation, comprising both machine and human intelligence and powered by IoT and AI, is reducing the latency between insights from data and action. And advanced analytics are leading the charge. Whether you're an incumbent or disruptor, next generation analytics that are powered by your people - not just IT - are essential to reimagining the future.
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FICO Optimization Software to Evolve Plant Processing at Shell
Challenge: Create a next-generation advanced process control platform that provides plant-wide control of all operations, minimizing cost and maximizing benefits for each plant.
Solution: FICO® Xpress Optimization Suite
Results: Shell is able to solve more complex problems with more reliability and greater control, benefiting their processing plant operations.