Marketing Management

Marketing Management

Develop more profitable relationships

Effective marketing hinges on developing actionable segmentation so you can build a personal and profitable relationship with every valuable customer and prospect. This is especially important today when growth depends on both cross selling your high value customers and attracting new ones to build market share. FICO helps insurers reach these goals by enabling precision targeting, more relevant offers, and highly personalized interactions.

"Data aggregation and management as well as the robust use of predictive analytics and models must replace carriers' profiles...

This greater marketing precision comes from using predictive analytics based on abundant, accurate data. FICO data integration services bring together disparate consumer information and link it to traditional psychographic and demographic data to create rich, timely individual and household profiles. Predictive analytics can then let you know exactly what to do when, so you can replace big-blast campaigns with more timely targeted offers and individualized interactions.

With FICO’s marketing management solution, you can:

  • Improve the precision of your segmentation and targeting through a 360-degree view of customers and prospects.
  • Identify which policyholders are the best prospects for cross-selling or up-selling during renewals.
  • Identify the customers most likely to value specific product features and pinpoint their price sensitivities using advanced analytic techniques like relevance clustering.
  • Use business rules to easily and effectively orchestrate scheduled campaigns, event-triggered programs, and real-time online dialogues.
  • Maximize the revenue potential of every interaction, employing rules and analytics to adjust processes dynamically to the consumer's inputs.
  • Outmaneuver your competitors, testing and changing business rules without IT assistance, to support new products and campaigns.
  • Easily calculate model scores from campaign data marts and run your own "what if?" simulations.