FICO® Network Services
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FICO® Network Services

FICO® Network Services is an independent marketplace for access to FICO solutions and a selection of trading partners and external data sources in the collection and recovery industry. Through the variety of leading edge services available on the network, clients can improve their operational efficiencies with limited IT involvement or up-front investment.
Key Benefits
  • Reduce costs while strengthening client relationships 
    FICO Network Services creates a community of businesses that connect to each other with minimal cost or complexity, while reaping the benefits of a pooled infrastructure. Businesses become much more agile and can optimize their use of third-party service providers and external data sources.
  • Communicate more effectively through a single point of connectivity
    The asynchronous exchange of data provides real-time request transmission and ensures consistent data integrity. Service providers and lenders gain immediate access to each other through the integration of a single robust interface, eliminating the expense and complexity of maintaining multiple interfaces.
  • Access powerful collection and recovery solutions
    The FICO network's tight integration with FICO collection and recovery solutions provides seamless workflow integration, allowing you to eliminate such error-prone and time-consuming business transactions as manual data entry, mailing, faxing and phone calls to complete exceptions to the standard business interactions.
Feature Highlights
  • FICO® PlacementsPlus® service and Placement Optimizersm service
    The PlacementsPlus service provides greater visibility and control over the outsourcing of debt to third parties. Placement Optimizer enables creditors to work with their agencies of choice, while enhancing outsourcing activities with sophisticated analytics that optimize account placement. Each agency has its own unique strengths-and the Placement Optimizer service matches the "right" account to the "right" agency. Combined, these two services provide the most sophisticated method of managing outsourced receivables available in the market today.
  • Debt Placement Service 
    FICO Network Debt Placement Service streamlines business processes and automates transactions between creditors, collection agencies and attorneys. Users of the FICO Network partner communications network have averaged a savings of $3 for each $1 spent-a 300% ROI.
  • Attorney Referral Service
    In association with our partner Automated Collection Control and its You've Got Claims service, FICO Network provides greater visibility over the outsourcing of claims to attorneys, which allows for creditors to more effectively manage their attorney networks.
  • Data Request Services
    The FICO network automates the exchange of data request services involved in the collections and recovery of debt: skip trace and credit bureau. You can submit and track data request services directly from your FICO® Debt Manager™ solution or FICO® Recovery Management System™ solution desktop through integration with our FICO Network technologies.
  • Document Storage and Presentment
    Document Storage and Presentment provides an automated and secure process for delivering electronic documents to your vendor community.
  • Asset Recovery and Remarketing Services
    Asset Recovery and Remarketing Services enables creditors to communicate electronically with field agents, asset recovery companies and asset re-marketing organizations.
  • Partner FORUM
    Partner FORUM is a collaborative web portal that enables credit grantors and their external service providers, business partners and suppliers to securely exchange and store shared and confidential documents, schedule meetings, hold auditable group discussions, post notices, and share information.
  • Vendor Activity Reporting
    The FICO Network vendor activity reporting and monitoring service enables users to measure individual vendor performance, and ensure compliance with credit grantors' targets or service level agreements (SLAs)-across a wide range of financial and activity-based criteria.

HBOS refines outsourced debt collection with Fair Isaac Decision Management

Using FICO® PlacementsPlus® service, delivered through the FICO Network, HBOS has improved the effectiveness of its debt collection department, and has simultaneously realized greater operational efficiency. HBOS achieved a 12% lift in liquidation in the first four months of using PlacementsPlus service, and today the external Debt Collection Agency reconciliation stands at 97.6% by volume and 99.5% by value.

Read the HBOS success story

Connect

Speak with a FICO representative about our solutions and your business needs by calling us:

US (toll free): +1 888 342 6336
International: +44 (0) 207 940 8718

Or email us using the form on this page. We look forward to speaking with you.

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