Collections and Recovery Services

Collections and Recovery Services

Key Benefits
  • Increase amounts collected
    Targeting the right accounts with the right strategies to improve performance. Our clients have attained profit increases and reductions of early-stage delinquency of up to 20% using our analytical approach to collections and recovery.
  • Improve operational efficiency
    Our consultants can help you increase operational efficiency across the distressed debt life cycle. We can improve your use of external vendors, suppliers, service providers and give your operation access to more and better data and outside service providers. Our engagements have increased collector productivity by up to 33% and recovery productivity by up to 15%.
  • Meet regulatory requirements
    We are expert in helping clients comply with Sarbanes-Oxley, Basel II and other regulations.
Features
  • FICO® Debt Manager™ solution implementations, upgrades and enhancements These services extend your success with our integrated solution for collections and recovery, including integration with other FICO solutions and analytics.
  • FICO® Recovery Management System™ solution implementations, upgrades and enhancements
    These services can help you maintain visibility and control of accounts after charge-off, accelerate implementation, integrate recovery operations with providers on our ScoreNet network.
  • FICO® PlacementsPlus® implementations and services
    Increase your success with our innovative agency placement technology.
  • FICO® Network lender and third-party implementations
    These services enhance your connection with multiple third-parties and data sources through the exclusive FICO Network.
  • Health checks and assessments
    These services assess your current operations and technology, and provide recommendations to increase your effectiveness.
 
It took just six months for FICO's collections and recovery consulting to make major impact with the National Australia Bank (NAB), increasing productivity by 20%. By year two, the bank had made a threefold increase in its collections business for only 60 percent more cost. "We went from middle of the pack to industry leader within six months," said Matthew Ricker, NAB's head of collections.

Read the NAB success story.

Speak with a FICO representative about our solutions and your business needs by calling us:

US (toll free): +1 888 342 6336
International: +44 (0) 207 940 8718

Or email us using the form on this page. We look forward to speaking with you.

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Helping Borrowers Avoid Collections
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