Why Account/Customer Management Implementation Consulting?
Global Business Consulting can work with your portfolio management team to provide practical advice on any business problem, from setting up a new internal risk management function to assisting with the implementation of risk technology.
During the implementation of risk technology—such as FICO® TRIAD® Customer Manager, FICO® Debt Manager™ solution or FICO® Blaze Advisor® business rules management system—we will get you off to a flying start. We use our knowledge and experience to guide the business strategy design and make sure the system will be implemented in a way that achieves your business objectives, as expeditiously as possible.
The FICO Business Consultants will work with your credit risk team to design and develop strategies to be deployed in the new system. Significant benefits can be realized from:
- Appraising credit policies and applying domain expertise and industry best practices
- Identifying business and risk management objectives
- Evaluating business impact—both operational and financial
- Regularly assessing performance for all implemented strategies
- Developing and implementing new challenger strategies to move you along the path to industry best practice
- Participating in all design meetings to ensure the software solution meets your current and future requirements
- Training on business strategy and solutions
The FICO technical team will build upon this to design a decision-making solution based on FICO software product features. The FICO business consultant and software business analyst will lead on-site meetings, working with you to design the most appropriate account and customer management strategy. These sessions combine the experience of the FICO consultants and your knowledge of your portfolio. During these meetings, the business consultant will validate current credit policies and strategies, while helping to develop new challenger strategies.