The Global Business Consulting team helps you make smarter decisions through your investment in FICO applications, tools and analytics, typically leading to:
- Increased revenue
- Decreased costs
- Improved customer experience
- Reduced fraud/credit losses
- Operational excellence
The Global Business Consulting team is made up of 50+ consultants who have come out of the industries FICO serves with particular strength in financial services. A number of the our consultants have been with FICO for many years and their day to day interaction with our clients, coupled with deep domain experience and operational knowledge, allows the team to really understand your needs, and help solve your challenges.
The team is fluent in 10 languages. They deliver global experience as well as local knowledge across all stages of the credit lifecycle. Their experience in unlocking the value of FICO applications, tools and analytics means you can achieve real value from your investment in the shortest possible time.
Our services include:
Our experts will identify opportunities for improving your originations strategy and operations, based on best practices we have observed in hundreds of engagements with financial service clients around the world. We help clients incorporate new data sources and analytics into their originations decisioning processes to gain continual performance improvements, cost savings and revenue gains.
The Account & Customer Management Consulting team provides practical advice and solutions based on first-hand experience in all the customer management issues our clients are facing. We have extensive knowledge of all credit products, including credit cards, personal loans, SME, auto loans and home loans.
FICO’s Fraud Consulting Group has undertaken more than 100 assignments in 20 countries across five continents. The focus of the team is to provide thought leadership in all fraud management disciplines. We have a 15-year track record in assisting customers achieve their fraud reduction objectives.
FICO’s Collections and Recoveries Consulting Group has helped many of the world’s leading banks establish best practices for more efficient, effective and profitable collections and recovery. We quickly identify the areas where you can rapidly achieve return on investment, and help you establish a long-term plan to make your operation best-in-class.
FICO provides analytic consulting and powerful custom analytics solutions that are considered the "gold standard" in the industries we serve. We help clients advance their use of analytics, with engagements ranging from model development to full analytic partnerships.
FICO’s Customer Strategy Consulting Group is focused on helping clients improve growth and profitability through better insight and management of their customers. We help clients identify and harness the power of customer data for consistent customer management decisions that have significant impact on their ability to acquire, grow and retain their most valuable customers.