FICO offers all licensed clients use of a secured, self-service Web portal for Product Support, FICO Online Support. FICO Online Support allows users to self help on their issues 24 hours a day, 7 days a week.
“Using FICO Customer Communication Services, we get a
secure, highly flexible, robust solution with a low cost of entry, and
we can leverage the expertise of a valued partner, which allows
our in-house maintenance support to focus on other key internal
priorities and platforms.”
FICO Analytic Cloud, democratizing analytics through the cloud.
Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. As companies develop strategies for both cloud computing and for using Big Data to improve customer relationships, analytically-empowered solutions, cloud-based applications and a flexible cloud-based Decision Management development platform become essential.
On June 14, 2016, FICO announced the acquisition of QuadMetrics, an innovative cyber risk security scoring company from Ann Arbor, Michigan. QuadMetrics leverages predictive analytics to monitor signals from open source and proprietary data sources to provide an overall security score for an enterprise, helping security professionals address gaps and enabling partners and insurers to understand a firm’s security risk. The transaction has closed, and terms have not been disclosed. Read more
FICO Acquires TONBELLER
On January 13th 2015, FICO announced that it had acquired TONBELLER, an innovator in risk-based financial crime prevention and compliance. This acquisition brings together two industry pioneers to address the rapidly growing demand for integrated, enterprise-class financial crime and compliance solutions. Read more
FICO Acquires InfoCentricity
On March 13, 2014, FICO announced its intention to acquire InfoCentricity, a private, software-as-a-service-based predictive analytics software company based in Novato, California. The transaction is expected to close in April, 2014, upon satisfaction of typical closing conditions. Read more
FICO Acquires Adeptra
On August 16, FICO announced that it is acquiring Adeptra, a leader in cloud-based customer engagement and risk intervention solutions. The transaction is expected to be completed in September. Read more
FICO Acquires CR Software
On November 26, FICO announced that has acquired CR Software LLC, a leading provider of enterprise-class collections and recovery (C&R) solutions for credit issuers, government organizations, collection agencies, retailers, healthcare providers and other enterprises. The transaction has closed. Read more
FICO Acquires Infoglide
On April 1, 2013, FICO announced that it had acquired Infoglide Software, a leading provider of entity resolution and social network analysis solutions, used primarily to improve fraud detection, security and compliance. The transaction is closed. Read more
FICO Acquires Entiera
On May 8, FICO announced acquisition of Entiera Inc., an innovative provider of customer dialogue management solutions. Read more