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FICO Acquires Adeptra

Extends FICO’s Decision Management applications with real-time customer engagement and risk intervention
On August 16, FICO announced that it is acquiring Adeptra, a leader in cloud-based  customer engagement and risk intervention solutions. The transaction is expected to be completed in September.

Adeptra offers a SaaS (software as a service) platform that enables organizations to communicate with customers and resolve issues in real time using voice, SMS, mobile application, email and other channels. With Adeptra’s technology and FICO’s decision management applications, businesses can compete and grow in the mobile economy, seamlessly turning decisions into actions that improve fraud protection, loss mitigation and collections, all while improving customer service.

For more information, see the documents below, or contact your FICO or Adeptra representative.

Information for Clients and Partners

Presentation on the combination of FICO and Adeptra
Letter to clients from Will Lansing, CEO FICO
Letter to partners from Will Lansing, CEO FICO
Frequently Asked Questions: Adeptra Announcement