Tag Archives: Health Care

Risk & Compliance Using Analytics to Attack Opioid Abuse

Analytics + Opioid Abuse Blog
Jul282016

Recently, congressional staff requested a briefing from FICO on how our analytics are tackling the opioid epidemic – an issue that, despite pervasive gridlock in Congress, has become a priority for both Democrats and Republicans. Our experts welcomed the opportunity to share their experiences. We believe that the increased use of analytics can play a pivotal role in confronting this challenge. Opioids are a class of drugs that include heroin as well as pain medications such as codeine, oxycodone and morphine. In 2014, according to the Centers for Disease Control, more than 28,000 people died from opioids – a number greater than the deaths from traffic accidents that same year. And the opioid problem is getting worse, with increasingly more deaths involving fentanyl and other synthetic opioids. The House and Senate recently approved a bill addressing the opioid crisis by nearly unanimous votes. Though both parties wanted additional provisions, the... [Read More]

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Analytics & Optimization BEA on Event Driven Architecture Sounds a lot like EDM

Mar212008

(Posted by guest Blogger, Gib Bassett) Yesterday BEA Systems released a white paper summarizing their findings of a customer study regarding Business Process Management (BPM).  The paper is titled “The State of the BPM Market – Business and IT: Solving Process Problems Together.”  BEA also culled through numerous analyst and other industry expert insights to narrow in on the key trends driving adoption of BPM related technologies.  There were two especially notable items in the report that show an Enterprise Decision Management (EDM) approach to operational decision automation, connection and improvement is becoming an increasingly mainstream concept – even if the term EDM isn’t the label. First, the report connects BPM to the growing trend toward Event Driven Architecture (EDA), a term applied by IDC in 2007 to describe an IT infrastructure blending: “Event Middleware and Complex Event Processing,” “Event-Enabled BPM Suite,” “Event-Enabled Process Modeling,” and “Business Analyst Skill Set.”  The business driver for...

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Analytics & Optimization EDM Helps Minimize Trade Offs Between Application Maintenance and Strategic Initiatives – So Says Forrester Research

Mar052008

(Posted by guest Blogger, Gib Bassett) While Enterprise Decision Management (EDM) is not called out specifically in Forrester Research’s January 28 report, “The State Of Enterprise Software Adoption: 2007 To 2008,” it describes issues top of mind among technology executives addressable with EDM technologies, such as Business Rules Management Systems (BRMSs).  The report is based on results of a survey of 1,017 IT decision-makers in North American- and European-based enterprises. One of the principal values of BRMS is that they streamline application maintenance by simplifying the process of changing application logic while also enabling others outside the IT organization to become involved in that process (i.e. the business domain experts most often familiar with that logic).  The net benefit to the IT organization is greater productivity while also being more responsive to organizational changes that typically cascades to applications.  For this very reason, IT decision makers should evaluate a BRMS as part of their technology initiatives,...

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Analytics & Optimization Gartner’s 2008 Predictions Include Bright Future for Enterprise Decision Management

Jan022008

(Posted by guest Blogger, Gib Bassett) Gartner recently issued two “Predicts: 2008” reports highlighting their expectations for Enterprise Architecture and the Business Process Management Suites (BPMS) Market.  Both recognize noteworthy and highly complementary trends reflecting the value of Enterprise Decision Management (EDM), particularly Business Rules Management Systems (BRMSs) supporting EDM principles. In the most recent report, issued December 11, 2007, and titled “Business Process Management Alters Business and IT Collaboration,” Gartner predicts that “BPMS Subsumes the Business Rule Market,” primarily due to the fact a baseline rules engine is a required component within a BPMS:“Strategic Planning Assumption: By 2012, the BPMS technology market will subsume greater than 80% of the pure-play business rule technology sector (for example, stand-alone business rule engines).”Readers should not mistake this statement as implying the market for Business Rules Management Systems will be subsumed, which is not likely simply because a BRMS...

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Analytics & Optimization The need for automated decisioning in healthcare

Nov062007

(Posted by guest blogger, James Taylor) Regular readers of the blog will know that I am fairly cynical about the power of electronic health records to be more than a building block for better healthcare. I do not believe that we will all get significantly better care simply because our doctors have access to an electronic record. So, for instance, when I saw this article A New Push for E-Health Records over on CRM daily I was disappointed once again. While the article discusses the importance of giving doctors an incentive to move to electronic records, it does not address the fundamental issue that an electronic record is only the beginning. Yes, as the doctor in the article notes, an electronic system allows them to treat patients even when not next to the paper files and that's a useful bonus. However, given the very real time and cost pressures on doctors, it is not obvious how much more value they might get out of it. Let's face it, how long does your doctor spend with you? How much time do they have to review your records (electronic or paper)? The...

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Analytics & Optimization While Forrester Envisions Consolidation for the 3 “Bs”, it’s Happening for Apps and BI Vendors

Oct082007

(Posted by guest Blogger, Gib Bassett) Cognos and Microstrategy are the two remaining independent Business Intelligence (BI) software giants following today’s news that SAP was purchasing Business Objects.  Speculation was building online last week that a deal was in the works and in fact for much of this year since Oracle purchased Hyperion, such rumors have been the case.  As I mention in my prior blog about Forrester's prediction of convergence among BI, Business Process Management and Business Rules vendors, firms like Business Objects and SAP used to market against one another, the former espousing the benefits of an enterprise view of data, reporting and analysis, and the other the same, but with deeper functionality and built for the applications producing the data.  A few years and many joint customers later, it’s easy to see why this consolidation is taking place, and it should only become more common as the remaining vendors continue to evolve their product sets around Services Oriented Architectures (SOA) and web services. It...

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Analytics & Optimization Insightful Hindsight on Forrester’s 3 “Bs” Points to Need for EDM

Oct052007

(Posted by guest Blogger, Gib Bassett) While reading recent news in the Process Management section of Intelligent Enterprise today, I noticed a September 27, 2007 post by Sandy Kemsley titled “Forrester: Why BI, BPM and Rules Technologies Will Converge.”  Sandy was part of a panel discussion at Forrester Research’s Technology Leadership Forum (Sept. 24-27) focused, in part, on the contents of a Forrester report issued to coincide with the event.  I previously blogged about that report, titled “The Dynamic Business Applications Imperative,” by John Rymer and Connie Moore.  Interestingly, three different Forrester researchers (Mike Gilpin, Boris Evelson and Colin Teubner) led this particular discussion, and will be issuing a complementary paper to the Dynamic Business Applications one in the near future.  That paper will likely argue for vendors moving toward a singular platform for all three classes of solutions or architectures (i.e. SOA) that enable seamless integration.  It illustrates the considerable amount of attention...

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Analytics & Optimization Decision Management at the Heart of Future Enterprise Applications, so Says Forrester Research

Sep302007

(Posted by guest Blogger, Gib Bassett) Respected technology prognosticators John Rymer and Connie Moore of Forrester Research just published a new paper titled, “The Dynamic Business Applications Imperative” (September 24, 2007, For CIOs).  Rymer and Moore envision a new generation of enterprise application that some IT organizations today are cobbling together in order to meet ever changing business, technical and marketplace requirements.  The paper is peppered with examples of what they term “Dynamic Business Applications” in use at many household name companies.  At the heart of their idea is integration of the “B3 categories” of software – Business Intelligence (BI), Business Process Management (BPM) and Business Rules – that together with Services Oriented Architecture (SOA) will lead to a more agile platform for the mass market composite applications of the future. There are far too many interesting points to write about here, but some of those I found particularly applicable to Enterprise Decision Management (EDM) were: ...

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Analytics & Optimization Using decision management to transform claims

Jul242007

Karen Pauli of Tower Group recently wrote Technology Direction in US P&C Insurance Claims Operations: Transforming a People Business (subscription required). This is a great paper and highly recommended for those of you thinking about how to improve your claims process as well as those just thinking about how you can use technology to improve what you might have historically considered a manual process. It struck me that enterprise decision management (EDM) can really make a difference. The first point Karen makes is that claims is, and very much considers itself a "people" business. Historically claims organizations have feared that relying on technology will allow fraud to slip by and in over/under payment. They also worry that technology might get between the claims adjustor and the customer causing a loss in the conneciton they value. That said a number of drivers have combined to force claims organizations to make more willing to consider technology solutions. First there is a huge risk from the impending loss of claims expertise due to the...

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Analytics & Optimization Shameless Commerce: Calling the Sub-Continent

Jun212007

(Posted by Guest Blogger, Ian Turvill.) We are eager to spread the message of Enterprise Decision Management across the globe, and to this end, the CEO of Fair Isaac, Dr. Mark Greene, has been traveling extensively and meeting with many members of the foreign press. Most recently, he has been in India, and his comments have been reported in a number of English-language newspapers there.  I'm including a brief synposis of those reports below, and links to the original articles.  If we have readers in India, and elsewhere in Asia (I'm not privy to James's most recent Feedburner statistics), we encourage you to comment on the state of the market for EDM-type solutions.  We particularly ask for Indian-based bloggers to connect with us. I encourage our other readers to review these articles, not to understand Fair Isaac's plans for corporate expansion, but more to see how technology markets such as India - such are expanding rapidly and whose role in outsourcing is critical to worldwide technology development - view the need for analytics and decision...

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