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Learn how BMW sped up its customer communications
“Using FICO Customer Communication Services, we get a secure, highly flexible, robust solution with a low cost of entry, and we can leverage the expertise of a valued partner, which allows our in-house maintenance support to focus on other key internal priorities and platforms.”
- Wayne Orchowski, CEO BMW
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FICO Analytic Cloud: Your portal for operationalizing analytics and decisioning.
Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. Cloud-based decision management – the seamless marriage of data-driven insights and codified decision logic with applications that reach your customers where and when they want – is the key to operationalizing analytics to automate and optimize customer engagements. The FICO Analytic Cloud is where this journey begins…Learn about FICO Products and Solutions whenever is convenient for you.
Careers At FICO
Are you ready to fulfill your potential? FICO offers big career opportunities in Big Data Analytics from California to New York, London to Bangalore and Beijing.Ever wonder how a global market leader implements
a new collections platform in just six months?
Transforming legacy systems into one first-class platform
Meet Cabot
Based in the UK, Cabot Credit Management (CCM) is a market leader in credit management services, including debt purchasing, contingency collections, business process outsourcing and litigation.
Challenged with combining three legacy businesses while supporting significant growth, Cabot chose to upgrade their debt collection systems to one standardized platform – an implementation with a six month timeline. See how Cabot met this challenge by partnering with FICO and improved both the customer experience and the bottom line.
Cabot Credit Management Boosts Efficiency and Customer Satisfaction with FICO® Debt Manager™ Solution
Client: Cabot Credit Management, headquartered in Kent, England, provides debt purchasing, contingency collections, business outsourcing and litigation services.
Challenge: Cabot needed a single debt management solution so it could streamline operations following a three-company merger.
Solution: FICO® Debt Manager™ solution
Results: Cabot implemented the debt management solution in six months and now has more efficient internal processes that drive increased business and higher customer satisfaction.
“FICO Debt Manager has been an ideal solution for our business, and FICO has been a great partner every step of the way.”
James Edwards, Enterprise Architect
at Cabot Credit Management
Related Customer Success Stories
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