Ever wonder how a global market leader implements

a new collections platform in just six months?

Transforming legacy systems into one first-class platform

Meet Cabot

Based in the UK, Cabot Credit Management (CCM) is a market leader in credit management services, including debt purchasing, contingency collections, business process outsourcing and litigation.

Challenged with combining three legacy businesses while supporting significant growth, Cabot chose to upgrade their debt collection systems to one standardized platform – an implementation with a six month timeline.  See how Cabot met this challenge by partnering with FICO and improved both the customer experience and the bottom line. 

Cabot Credit Management Boosts Efficiency and Customer Satisfaction with FICO® Debt Manager™ Solution

Client: Cabot Credit Management, headquartered in Kent, England, provides debt purchasing, contingency collections, business outsourcing and litigation services.
Challenge: Cabot needed a single debt management solution so it could streamline operations following a three-company merger.
Solution: FICO® Debt Manager™ solution
Results: Cabot implemented the debt management solution in six months and now has more efficient internal processes that drive increased business and higher customer satisfaction.

Read Case Study

“FICO Debt Manager has been an ideal solution for our business, and FICO has been a great partner every step of the way.”

James Edwards, Enterprise Architect
at Cabot Credit Management

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