- Analytics
- AI & Machine Learning
- Centralized Decision Service
- Data Distillery
- Model Management
- Optimization
- Optimization in Manufacturing
- Marketing & Customer Engagement
- Data Integration
- Personalized Engagement
- Fraud and Security
- Enterprise Security Score
- Enterprise Fraud
- Cyber Security
- Fraud & Security Insights
- Scores
- FICO® Score
- Auto Scoring Solutions
- Bankcard Scoring Solutions
- Retail Banking Solutions
- Mortgage Scoring Solutions
- Scoring Consulting Services
- FICO® Score for International Markets
- Debt Management
- Collections and Recovery Management
- Collection Communications
- Communications
- Mobile Fraud Alerts
- Collections
- Customer Service
- Origination
- Alternative lending
- Consumer Credit
- Leasing
- Merchant Onboarding
- Small Business Credit
- Compliance
- Anti-Money Laundering
- Counter-Terrorism Financing
- Know Your Customer
- Tax Compliance
- Business Partner Due Diligence
- Compliance Cloud
- Anti-Financial Crime Solutions
- CECL Impairment Management
- IFRS 9 Impairment Management
- Top Products
- FICO® Xpress Optimization
- FICO® Decision Management Suite
- FICO® Decision Central™
- FICO® Score
- FICO® Score Open Access
- FICO® Payment Integrity Platform
- FICO® TONBELLER® Siron® AML
- FICO® TONBELLER® Siron® KYC
- FICO® Debt Manager™ solution
- FICO® Falcon Fraud Manager
- FICO® Origination Manager
- FICO® TRIAD® Customer Manager
- FICO® Blaze Advisor® Decision Rules Management System
- FICO® Strategy Director for Deposit Management
- Need help with a product?
- View Product Support »
- See Our Entire Product Listing »
- Financial Services
- Auto Lending
- Bankcard
- Collection Agencies
- Leasing
- Mortgage
- Retail Banking
- Small Business Lending
- Insurance
- Healthcare
- Life Insurance, Annuity and Pension
- Property and Casualty
- Customer Communication Services
- Public Sector
- Federal, Ministerial, and Civic
- State, Provincial, and Local
- Pharma and Life Sciences
- Medical Devices
- Pharma
- Pharmacy Benefit Manager
- Retail Pharmacy
- Education
- Academic Engagement Program
- University
- Retail
- Retail
- Manufacturing
- Technology
- Utilities
- Telecommunications
- Transportation and Travel
- Learn how BMW sped up its customer communications
- Read More
- Platform
- FICO Decision Management Platform
- Connected Decisions
- FICO DMP & Decision Management Suite
- DMS Services
- Authoring Tools
- Analytics
- Decisioning
- Optimization
- Application Development
- Resources
- Community
- Partner Portal
- Marketplace
- FICO Analytic Cloud: Your portal for operationalizing analytics and decisioning.
- Go There
- FICO Blog
- Case Studies
- Videos
- News Releases
- White Papers
- Infographics
- eBooks
- Product Sheets
- Learn about FICO Products and Solutions whenever is convenient for you.
- On-Demand+Webinars
- View all our assets >>
- About us
- Careers
- Newsroom
- Acquisitions
- Investors
- Legal
- Contact & Locations
- Careers At FICO
- Read More
- The Score Lenders Use
Analytics
- AI & Machine Learning
- Centralized Decision Service
- Data Distillery
- Model Management
- Optimization
- Optimization in Manufacturing
Marketing & Customer Engagement
Debt Management
Communications
Origination
Compliance
Need help with a product?
FICO offers all licensed clients use of a secured, self-service Web portal for Product Support, FICO Online Support. FICO Online Support allows users to self help on their issues 24 hours a day, 7 days a week.Financial Services
Insurance
- Healthcare
- Life Insurance, Annuity and Pension
- Property and Casualty
- Customer Communication Services
Public Sector
Pharma and Life Sciences
Education
Retail
Learn how BMW sped up its customer communications
“Using FICO Customer Communication Services, we get a secure, highly flexible, robust solution with a low cost of entry, and we can leverage the expertise of a valued partner, which allows our in-house maintenance support to focus on other key internal priorities and platforms.”
- Wayne Orchowski, CEO BMW
Authoring Tools
Resources
FICO Analytic Cloud: Your portal for operationalizing analytics and decisioning.
Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. Cloud-based decision management – the seamless marriage of data-driven insights and codified decision logic with applications that reach your customers where and when they want – is the key to operationalizing analytics to automate and optimize customer engagements. The FICO Analytic Cloud is where this journey begins…Learn about FICO Products and Solutions whenever is convenient for you.
Careers At FICO
Are you ready to fulfill your potential? FICO offers big career opportunities in Big Data Analytics from California to New York, London to Bangalore and Beijing.Recovery Management
Driving powerful insights to maximize debt recovery
Overview
Consumers have become more technically capable and mobile than ever before. Now, getting traction with unresponsive consumers requires a variety of advanced analytic technologies and debt management tools.
FICO’s recovery solutions drive right party contact and recovery with powerful segmentation, communication and decision strategies, using predictive analytics, models and scores to prioritize recovery efforts. Automated communication solutions reach consumers via traditional, mobile and digital channels, and define viable offers for resolution. The most challenging debts are automatically outsourced to the most appropriate agency, attorney or internal group – then tracked and managed with automated daily reports.
Solution Architecture
Debt Recovery Management
FICO gives you access to hundreds of data and service partners with one secure connection to the Cloud.
Available Products
FICO® Collection Optimization
Product overview
Collection Optimization uses FICO’s sophisticated decision modeling algorithms to quantify the impact of business decisions and actions on debt collection and recovery outcomes. With the ability to run “what if” scenarios and stress test results, managers easily and confidently choose the optimal decision for virtually any aspect of collection operations, including placements, settlements, resource allocation and other objectives.
Visit the FICO Optimization Community to learn more about what you can do with collection optimization, download software trials, get support and talk to the experts!
FICO® Debt Management Solutions
Product overview
FICO® Debt Management Solutions
Organizations collecting debt successfully gain control of collection costs and profitability by implementing the FICO® Debt Manager™ solution, a complete and highly automated system for collection and recovery.
Banks, governments, collection agencies, healthcare providers and more increase collection revenue and boost processing capacity while protecting consumer relationships and maintaining regulatory compliance.
FICO® PlacementsPlus® service
Product overview
FICO® PlacementsPlus™ service gives the credit grantor unprecedented visibility into the activities of the agencies working their accounts. This includes configurable daily updates of collection activity, inventory, performance benchmarks and financials, compliance outlines and more. It's not unusual for PlacementsPlus to deliver up to 15% better results than traditional placement methods.
FICO® Score
Product overview
The FICO® Score helps lenders make accurate, reliable and fast credit risk decisions across the customer lifecycle.The credit risk score rank-orders consumers by how likely they are to pay their credit obligations as agreed. The most widely used broad-based risk score; the FICO® Score plays a critical role in billions of decisions each year. The latest US version, FICO® Score 9 is the most current and predictive FICO® Score.
FICO® Scores are available for lenders through our worldwide network of credit reporting agency partners. Lenders interested in licensing and pricing information can contact their local credit reporting agency for details.
Product overview
Collection Optimization uses FICO’s sophisticated decision modeling algorithms to quantify the impact of business decisions and actions on debt collection and recovery outcomes. With the ability to run “what if” scenarios and stress test results, managers easily and confidently choose the optimal decision for virtually any aspect of collection operations, including placements, settlements, resource allocation and other objectives.
Visit the FICO Optimization Community to learn more about what you can do with collection optimization, download software trials, get support and talk to the experts!
Product overview
FICO® Debt Management Solutions
Organizations collecting debt successfully gain control of collection costs and profitability by implementing the FICO® Debt Manager™ solution, a complete and highly automated system for collection and recovery.
Banks, governments, collection agencies, healthcare providers and more increase collection revenue and boost processing capacity while protecting consumer relationships and maintaining regulatory compliance.
Product overview
FICO® PlacementsPlus™ service gives the credit grantor unprecedented visibility into the activities of the agencies working their accounts. This includes configurable daily updates of collection activity, inventory, performance benchmarks and financials, compliance outlines and more. It's not unusual for PlacementsPlus to deliver up to 15% better results than traditional placement methods.
Product overview
The FICO® Score helps lenders make accurate, reliable and fast credit risk decisions across the customer lifecycle.The credit risk score rank-orders consumers by how likely they are to pay their credit obligations as agreed. The most widely used broad-based risk score; the FICO® Score plays a critical role in billions of decisions each year. The latest US version, FICO® Score 9 is the most current and predictive FICO® Score.
FICO® Scores are available for lenders through our worldwide network of credit reporting agency partners. Lenders interested in licensing and pricing information can contact their local credit reporting agency for details.
Resources
Want to take your business to new heights?
Request more information. Enter your information and we will respond directly to you.