On Demand Webinars

Always available

On Demand Webinars on all the important topics from Fraud, Compliance, Decision Management, Marketing Solutions, Mobility and more.

 

 

FICO World Resources

A look back at FICO World 2016 – our best FICO World ever.

Check out photos, videos, webinars, keynotes, interviews and presentations about The New Customer Imperative.

 

 

Jun

01

Financial institutions understand that delivering excellent service increases retention and market share from their competitors. Customers want to be able to interact with their bank on their terms, from anyplace at any time. Offering this level of service is a challenge for banks that lack omni-channel communications and who struggle with organizational silos, slow and manual processes, and non-integrated legacy systems.

This webinar addresses the challenges of how to speed origination and booking processes, add real-time automated decisioning, and modernize all lines of business, without creating a new generation of siloed internal systems.

Jun

04

The Credit Scoring and Risk Strategy Association (CSRSA) is a unique not-for-profit organization devoted to the advancement of consumer and small business lending with focus on credit/operational credit risk management processes, governance, predictive modeling, and fraud management. The CSRSA provides an organized forum where its members can learn, share, and remain current with the latest advancements, trends and issues in their industry.   Gerald Fahner has been chosen to present Ranking Consumer Default Sensitivities To Financial Stress Factors Through Counterfactual Analysis. 

Jun

06

 

Course Name

 

Debt Manager™ Solution 9 Agent Desktop

Duration

1 day

Pricing

$700 per person (USD)

Delivery Method

Classroom, through lectures, hands-on labs and group discussions

Audience

Collectors, “super users”, supervisors, managers, risk analysts

Prerequisites

Overview; collection experience desirable

Required Skills

Intermediate Windows system operating skills

 

Course Description

 

This class is specifically designed to introduce students to the fundamentals of how end users, supervisors and managers work and update accounts.  Through a scenario driven delivery method, participants learn the Collections screens in the Debt Manager™ Solution, Supervisors will learn how to control their team and users. The course also takes the users into their Work Chains/Lists enabling them to get the best out of working Customer accounts through the user interface.  Upon successful completion of this course, participants will have a good understanding of how the Agent Desktop features and functions work.

Topics

  • Navigation
  • Shortcuts
  • Searching for accounts
  • Working with cases
  • Manage your work – work chains, work lists, task queue, personal work chain, audit list
  • Relationships – customer – account
  • Promises and plans
  • Settlements
  • Loan rehabilitation
  • Legal judgment, bankruptcy, deceased
  • Letters
  • Assets/collateral
  • Merging/linking debtors/linking accounts
  • Reports – Collector dashboard
  • Help

 

Jun

06

Tuesday, June 6, 2017
09:00 am Pacific/11:00 am Central/12:00 pm Eastern
60 minutes
Complimentary Webinar

In light of recent interest rate increases, a recent Fortune article states that “though the major banks are lightning fast at hiking rates on loans, they take their time in raising the rates they pay out on savings accounts.” Banks are struggling to identify the inflection point for when deposit rates need to be increased – both for liquidity and customer expectation reasons. Many banks also have large deposit reserves, so there’s little internal pressure to make a move by increasing deposit rates.

But how productive is it to only obsess over the rate environment, without the ability to know when, and how, to act? Is the current pricing committee armor only stacked with reactive options? What if your bank took a radically different approach and developed a proactive arsenal of strategies to manage margin and liquidity over the long term

Jun

07

 

Course Name

 

Debt Manager™ Solution 9 System Administration

Duration

2 days

Pricing

$1400 per person (USD)

Delivery Method

Classroom, through lectures, hands-on labs and group discussions

Audience

Business analysts, system administrators, “super users”

Prerequisites

Overview; Agent Desktop

Required Skills

Intermediate Windows operating system skills

 

Course Description

 

This class will provide students a good understanding of System Administration, specifically how to structure their organization, and the available functionality that can be used in how accounts/consumer are established and processed. The course also works through the System Security portion of System Administration, explaining how Individuals, Teams and Groups can be set up. The user is also taken through the configuration of the Operational Rules and Global Parameter components determining what can be changed and the impact of changes on the daily operations of the organization. 

 

The user will also be taken through essential Accounting setup building Posting Categories & Transaction Types, determining financial rules specifying whether a transaction should be applied as credit or debit and to which balances/buckets a transaction should be applied to.  Upon successful completion of this course delegates will be familiar with how to configure the features and functions of the Debt Manager™ Solution application.

Topics

  • Access and navigation
  • Financial administration
  • Portfolio management
  • System administration set up
  • User defined pages
  • Rules engine
  • Compliance
  • New business

Jun

12

 

Course Name

 

Debt Manager™ Solution 9 System Administration

Duration

2 days

Pricing

$1400 per person (USD)

Delivery Method

Classroom, through lectures, hands-on labs and group discussions

Audience

Business analysts, system administrators, “super users”

Prerequisites

Overview; Agent Desktop

Required Skills

Intermediate Windows operating system skills

 

Course Description

 

This class will provide students a good understanding of System Administration, specifically how to structure their organization, and the available functionality that can be used in how accounts/consumer are established and processed. The course also works through the System Security portion of System Administration, explaining how Individuals, Teams and Groups can be set up. The user is also taken through the configuration of the Operational Rules and Global Parameter components determining what can be changed and the impact of changes on the daily operations of the organization. 

 

The user will also be taken through essential Accounting setup building Posting Categories & Transaction Types, determining financial rules specifying whether a transaction should be applied as credit or debit and to which balances/buckets a transaction should be applied to.  Upon successful completion of this course delegates will be familiar with how to configure the features and functions of the Debt Manager™ Solution application.

Topics

  • Access and navigation
  • Financial administration
  • Portfolio management
  • System administration set up
  • User defined pages
  • Rules engine
  • Compliance
  • New business

Jun

14

EMERGE: Financial Health Forum is sponsored by nonprofit CFSI (Center for Financial Services Innovation). Over 3 days, more than 800 innovators will converge to share cutting-edge strategies and thought leadership on how to shape consumer behavior and build profitable products. Leave inspired and equipped to share the vision of a financially well America, and how your organization can lead the financial health movement. Sally Taylor-Shoff, Vice President, FICO Scores, will participate on a panel discussing Insurtech.

Jun

14

The 3PL & Supply Chain Summit: Where 3PL providers and customers meet. Summit is North America's most high-level gathering of logistics executives and their manufacturer and retailer supply chain counterparts.

Jun

20

This class provides students with a solid foundation for developing their first Blaze Advisor™ system enabled application. Included within this class are sections devoted to rule writing, rule authoring, and rule deployment. 

Jun

26

“Credit Building as the Gateway for Opportunities”  The Credit Builders Alliance’s symposium is intended to be a dialogue between nonprofit organizations involved in credit building and those corporate and government entities whose practices include credit reporting, credit scoring and/or credit granting. The goal is to broker more discussion between these connected sectors with the intent of continuing to bridge gaps in understanding and strengthening bonds in the credit reporting arena. An overarching theme for the symposium will be the linkage between the work being done in the credit building field and that of the broader issues of income inequality, poverty reduction, and asset building.