FICO offers all licensed clients use of a secured, self-service Web portal for Product Support, FICO Online Support. FICO Online Support allows users to self help on their issues 24 hours a day, 7 days a week.
“Using FICO Customer Communication Services, we get a
secure, highly flexible, robust solution with a low cost of entry, and
we can leverage the expertise of a valued partner, which allows
our in-house maintenance support to focus on other key internal
priorities and platforms.”
FICO Analytic Cloud, democratizing analytics through the cloud.
Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. As companies develop strategies for both cloud computing and for using Big Data to improve customer relationships, analytically-empowered solutions, cloud-based applications and a flexible cloud-based Decision Management development platform become essential.
Wage a sustainable fight against financial and white-collar crime.
Financial Institutions, banks, insurance companies, and industrial corporations need to fulfill their compliance obligations, avoid reputational damages, and live up to their own ethical standards. Smart compliance solutions connect risk analysis, efficient anti-money laundering and fraud.
With the 2015 acquisition of TONBELLER, FICO® now offers a comprehensive modular set of solutions to fight money-laundering, fraud, terrorist financing, and to fulfill custom requirements for Governance, Risk and Compliance in the best possible way.
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Ecobank thinks Global and acts Local with a unique implementation of Siron®
Established in 1985 with the headquarters in Lome, Togo, the dual objective of Ecobank Transnational Incorporated (ETI) is to build a world – class pan-African bank and to contribute to the economic and financial integration and development of the African continent. In the early 1980s the banking industry in West Africa was dominated by foreign and state-owned banks. There was hardly any commercial bank owned and managed by the African private sector. ETI was founded with the objective of filing this vacuum. With assets of $22.5 billion at the close of financial year 2013, Ecobank is now represented in 40 countries worldwide, including 36 African nations. With nearly 20,000 employees it is the largest employer in the financial sector in Middle Africa.