- Analytics
- Decision Management Suite
- Data Management
- Optimization
- Model Management
- Optimization in Manufacturing & Supply Chain
- Artificial Intelligence & Machine Learning
- IFRS 9 Impairment Management
- Marketing & Customer Engagement
- Acquire
- Convert
- Retain
- Communicate
- Fraud and Security
- Enterprise Security Score
- Enterprise Fraud
- Cyber Security
- Fraud & Security Insights
- Scores
- FICO® Score
- Auto Scoring Solutions
- Bankcard Scoring Solutions
- Retail Banking Solutions
- Mortgage Scoring Solutions
- Scoring Consulting Services
- FICO® Score for International Markets
- Debt Management Solutions
- Recovery Management
- Collection Communications
- Compliance
- Communications
- Mobile Fraud Alerts
- Collections
- Patient Adherence
- Customer Service
- Originations
- Alternative lending
- Consumer Credit
- Financial Services
- Leasing
- Small Business Credit
- Risk & Compliance
- Anti-Money Laundering
- Counter-Terrorism Financing
- Know Your Customer
- Tax Compliance
- Business Partner Due Diligence
- Compliance Cloud
- Anti-Financial Crime Solutions
- Top Products
- FICO® Xpress Optimization Suite
- FICO® Decision Central™
- FICO® Engagement Analyzer
- FICO® Score
- FICO® Score Open Access
- FICO® Payment Integrity Platform
- FICO® TONBELLER® Siron® AML
- FICO® TONBELLER® Siron® KYC
- FICO® Debt Manager™ solution
- FICO® Falcon Fraud Manager
- FICO® Origination Manager
- FICO® TRIAD® Customer Manager
- FICO® Blaze Advisor® Decision Rules Management System
- FICO® Strategy Director for Deposit Management
- Need help with a product?
- View Product Support »
- See Our Entire Product Listing »
- Financial Services
- Auto Lending
- Bankcard
- Collection Agencies
- Leasing
- Mortgage
- Retail Banking
- Small Business Lending
- Insurance
- Healthcare
- Life Insurance, Annuity and Pension
- Property and Casualty
- Customer Communication Services
- Public Sector
- Federal, Ministerial, and Civic
- State, Provincial, and Local
- Pharma and Life Sciences
- Medical Devices
- Pharma
- Pharmacy Benefit Manager
- Retail Pharmacy
- Education
- Academic Engagement Program
- University
- Retail
- Retail
- Manufacturing
- Technology
- Utilities and Telecommunications
- Transportation and Travel
- Learn how BMW sped up its customer communications
- Read More
- Platform
- Platform Technologies
- Decision Management Suite
- Data Management
- Optimization
- Solutions
- Engage and Grow Customers
- Manage Debt
- Prevent Fraud
- AML Compliance
- Resources
- Community
- Partner Portal
- Marketplace
- FICO Analytic Cloud, democratizing analytics through the cloud.
- Go There
- FICO Blog
- Case Studies
- Videos
- News Releases
- White Papers
- Infographics
- eBooks
- Product Sheets
- Learn about FICO Products and Solutions whenever is convenient for you.
- On-Demand+Webinars
- View all our assets >>
- About us
- Careers
- Newsroom
- Acquisitions
- Investors
- Legal
- Contact & Locations
- Careers At FICO
- Read More
- The Score Lenders Use
Debt Management Solutions
Communications
Need help with a product?
FICO offers all licensed clients use of a secured, self-service Web portal for Product Support, FICO Online Support. FICO Online Support allows users to self help on their issues 24 hours a day, 7 days a week.Financial Services
Insurance
- Healthcare
- Life Insurance, Annuity and Pension
- Property and Casualty
- Customer Communication Services
Public Sector
Pharma and Life Sciences
Education
Retail
Learn how BMW sped up its customer communications
“Using FICO Customer Communication Services, we get a secure, highly flexible, robust solution with a low cost of entry, and we can leverage the expertise of a valued partner, which allows our in-house maintenance support to focus on other key internal priorities and platforms.”
- Wayne Orchowski, CEO BMW
Solutions
Resources
FICO Analytic Cloud, democratizing analytics through the cloud.
Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. As companies develop strategies for both cloud computing and for using Big Data to improve customer relationships, analytically-empowered solutions, cloud-based applications and a flexible cloud-based Decision Management development platform become essential.Learn about FICO Products and Solutions whenever is convenient for you.
Careers At FICO
Are you ready to fulfill your potential? FICO offers big career opportunities in Big Data Analytics from California to New York, London to Bangalore and Beijing.Enterprise Fraud
Holistic Fraud Protection
Overview
Fraud is everywhere. It’s pervasive, invasive and harms customers, merchants and institutions alike. Fraud threatens to compromise not just business results; customer relationships are at stake, too.
Around the world, organizations look to FICO® Enterprise Fraud Management solutions for world-class capabilities to prevent, detect and resolve financial fraud, across any payment method or customer channel – including mobile, apps and social media.
When you successfully protect customers from fraud, their satisfaction soars. Only FICO delivers fraud protection with a holistic view.
Falcon Platform
FICO® Falcon Platform
The FICO® Falcon® Platform provides event processing, monitoring, rules management and case management services for monetary and non-monetary transactions. These include payments such as payment card authorizations, posting, ACH, wire, person to person, deposit, online payments and bill pay, and mobile banking activity. The Falcon® Platform features an open, extensible architecture, delivered either on-premises or in the cloud, helping institutions maximize the value of their fraud prevention investment.
The Falcon® Platform’s core capabilities can be used in conjunction with one or more Platform Modules for payment products such as Credit, E-Payments, Online Banking, Debit, Mobile Payments, Pre-Paid and more. It also monitors data across the channels and products to provide customer-level decisioning.
Infographics
The latest infographics on streaming analytics and fraud detection in Enterprise Fraud Management.
Customers
Available Products
FICO® Application Fraud Manager
Product overview
Prevent first-and third-party application fraud through detection across multiple products and channels. Gain access to world-class analytics that can be deployed quickly to protect new products and enhance existing fraud investments.
FICO® Application Fraud Manager can help businesses in any industry to stop credit fraud where it starts: at the point of application. This FICO solution gives firms in a wide range of industries – banking, insurance, telecommunications, retail, government and more – access to FICO’s market-proven, industry-leading analytic technology.
FICO® Consumer Fraud Control
Product overview
Data breaches and card theft have made personal financial safety consumers’ top concern. FICO® Consumer Fraud Control is a mobile app solution that empowers consumers to configure card usage controls and transactional alerts, for greater peace of mind.
Building on FICO’s market-leading fraud models, Consumer Fraud Control allows consumers to easily shield themselves from potential fraud, as well as closely manage daily card use. With it, they can proactively monitor account and card activity, control and limit spending, and instantly pause card function in the event of suspected fraud or loss.
FICO® Falcon® Fraud Manager
Product overview
As the foundation of the FICO® Falcon® Platform, FICO® Falcon® Fraud Manager provides core analytic processing power from artificial intelligence to handle an organization’s transactional fraud detection needs such as debt, credit, deposit, ePayments and mobile. It can be used to process events, develop strategies to detect fraud and create cases, and execute associated decisioning across an institution’s products, channels and customers.
FICO® Falcon® Fraud Manager provides deep insight into fraud trends and activity, available on-premises or in the cloud. Powered by FICO’s market-leading predictive analytics, it can adapt to changing fraud trends to detect up to 50% more fraud than rules-based systems.
FICO® Identity Resolution Engine
Product overview
FICO® Identity Resolution Engine (IRE) adds a critical dimension to the fight against fraud by proactively identifying and investigating the true identities of perpetrators and fraud rings. FICO Identity Resolution Engine allows institutions to classify identities and other entities and correlate relationships through their data. Identity Resolution Engine applies predictive graph analytics by analyzing linkages between people, places, documents, and events. Subsequently IRE can generate prescriptive alerts that empower organizations to prioritize fraudulent activity.
IRE is utilized in numerous industries across the public and private sectors to target the detection of organized fraud rings committing financial crimes through bust-out fraud, fraudulent health claims, and other nearly undetectable methods.
FICO® Retail Fraud Manager
Product overview
FICO® Retail Fraud Manager helps retailers to quickly and cost-effectively combat in-store and online returns fraud. Fraud and abuse in returned items costs the retail industry $16.8 billion per year in the U.S. alone. In addition to financial loss, retailers face another challenge: how can they determine which returns involve fraud or abuse without falsely identifying legitimate returns, and without impeding the transaction?
This FICO solution detects fraudulent returns in real time using industry-leading analytic models and rules management technology, to help investigators efficiently manage cases.
Product overview
Prevent first-and third-party application fraud through detection across multiple products and channels. Gain access to world-class analytics that can be deployed quickly to protect new products and enhance existing fraud investments.
FICO® Application Fraud Manager can help businesses in any industry to stop credit fraud where it starts: at the point of application. This FICO solution gives firms in a wide range of industries – banking, insurance, telecommunications, retail, government and more – access to FICO’s market-proven, industry-leading analytic technology.
Product overview
Data breaches and card theft have made personal financial safety consumers’ top concern. FICO® Consumer Fraud Control is a mobile app solution that empowers consumers to configure card usage controls and transactional alerts, for greater peace of mind.
Building on FICO’s market-leading fraud models, Consumer Fraud Control allows consumers to easily shield themselves from potential fraud, as well as closely manage daily card use. With it, they can proactively monitor account and card activity, control and limit spending, and instantly pause card function in the event of suspected fraud or loss.
Product overview
As the foundation of the FICO® Falcon® Platform, FICO® Falcon® Fraud Manager provides core analytic processing power from artificial intelligence to handle an organization’s transactional fraud detection needs such as debt, credit, deposit, ePayments and mobile. It can be used to process events, develop strategies to detect fraud and create cases, and execute associated decisioning across an institution’s products, channels and customers.
FICO® Falcon® Fraud Manager provides deep insight into fraud trends and activity, available on-premises or in the cloud. Powered by FICO’s market-leading predictive analytics, it can adapt to changing fraud trends to detect up to 50% more fraud than rules-based systems.
Product overview
FICO® Identity Resolution Engine (IRE) adds a critical dimension to the fight against fraud by proactively identifying and investigating the true identities of perpetrators and fraud rings. FICO Identity Resolution Engine allows institutions to classify identities and other entities and correlate relationships through their data. Identity Resolution Engine applies predictive graph analytics by analyzing linkages between people, places, documents, and events. Subsequently IRE can generate prescriptive alerts that empower organizations to prioritize fraudulent activity.
IRE is utilized in numerous industries across the public and private sectors to target the detection of organized fraud rings committing financial crimes through bust-out fraud, fraudulent health claims, and other nearly undetectable methods.
Product overview
FICO® Retail Fraud Manager helps retailers to quickly and cost-effectively combat in-store and online returns fraud. Fraud and abuse in returned items costs the retail industry $16.8 billion per year in the U.S. alone. In addition to financial loss, retailers face another challenge: how can they determine which returns involve fraud or abuse without falsely identifying legitimate returns, and without impeding the transaction?
This FICO solution detects fraudulent returns in real time using industry-leading analytic models and rules management technology, to help investigators efficiently manage cases.
Want to take your business to new heights?
Request more information. Enter your information and we will respond directly to you.
Royal Bank of Scotland
Enterprise Fraud & Security Case Study
For several years, card issuers in the UK had been noticing an alarming trend: card fraud losses had been steadily increasing. In three consecutive years, net losses from fraud increased 25%; then another 28%; and then yet another 41%. “Many banks were experiencing a significant impact on profits due to rising levels of fraud losses. In addition, we were concerned about the negative impact fraud had on our growing customer base,” said Alasdair Grant, Director, Risk at Royal Bank of Scotland. Managers were worried that UK payment card issuers were becoming increasingly attractive targets for fraud rings and sophisticated criminals.
“We wanted to do what was necessary to be at the forefront of fraud prevention—while still building our card business,” added Mr. Grant. “And we needed to see results quickly. That’s what led us to FICO."
Learn how Royal Bank of Scotland engaged with FICO in a fraud detection partnership.