Boost Sales Using Predictive Analytics
FICO helps retailers match the best product offers to in-store or online shoppers, and shape persuasive communications across multiple channels to increase sales, profits and customer engagement.
Retail Analytics
Big Data Analytics
Offer Optimization for RetailHelping retailers identify customers’ purchasing patterns to deliver highly personalized, relevant customer offers right when they are most likely to act on them.
Decision Application Development and Management for RetailCreate your own powerful Decision Management applications using sophisticated software for business rules management, model development and optimization
Customer Growth & Retention
Campaign Management for RetailA multi-channel marketing platform that enables marketers to design, execute and manage precisely-timed and targeted campaigns that engage customers across all channels based on their known interactions and preferences.
Automated Customer Communications for RetailReach customers at the right time, via the right channel, for time sensitive issues or offers (suspect transactions or missed payments on store cards, or limited short term offers) by intelligently automating customer communications (voice, text, e-mail, mobile apps).
Customer Originations
Origination Solutions for RetailOffering several industry-leading technologies helping retailers effectively manage risk and extend credit to their customers.
Debt Management
Collections & Recovery for RetailPrioritize collections by knowing how to queue accounts by level of risk, and how to best contact and communicate with late payers.
Fraud & Security
Credit Card Fraud Prevention for RetailFight fraud on store credit card accounts. FICO helps retailers make smarter automated decisions that protect profitability without compromising customer satisfaction.
Returns Fraud and Abuse for RetailDetect fraudulent returns in real time using powerful analytics, and to help investigators efficiently manage cases.
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