Boost Sales Using Predictive Analytics
FICO helps retailers match the best product offers to in-store or online shoppers, and shape persuasive communications across multiple channels to increase sales, profits and customer engagement.
Retail Analytics
Big Data Analytics
Successful retailers know that Big Data is nothing without Big Analytics—the know-how to turn new data sources into something of meaningful value. That’s the value that FICO delivers.
Offer Optimization for RetailHelping retailers identify customers’ purchasing patterns to deliver highly personalized, relevant customer offers right when they are most likely to act on them.
Decision Application Development and Management for RetailCreate your own powerful Decision Management applications using sophisticated software for business rules management, model development and optimization
Customer Growth & Retention
Make sure your online current and prospective customers receive the right discount and other special offers on the products they want and need, and keep them coming back.
Campaign Management for RetailA multi-channel marketing platform that enables marketers to design, execute and manage precisely-timed and targeted campaigns that engage customers across all channels based on their known interactions and preferences.
Automated Customer Communications for RetailReach customers at the right time, via the right channel, for time sensitive issues or offers (suspect transactions or missed payments on store cards, or limited short term offers) by intelligently automating customer communications (voice, text, e-mail, mobile apps).
Customer Originations
Safely encourage customers to increase purchases with a payment card offering the right pricing, terms, and programs that suit you and your customer.
Origination Solutions for RetailOffering several industry-leading technologies helping retailers effectively manage risk and extend credit to their customers.
Debt Management
Centralize your organization and establish best collections practices using tools to designed to boost your bottom line performance.
Collections & Recovery for RetailPrioritize collections by knowing how to queue accounts by level of risk, and how to best contact and communicate with late payers.
Fraud & Security
Incremental approaches enable retail bankers to address constantly evolving fraud needs as they develop and protect their bottom line.
Credit Card Fraud Prevention for RetailFight fraud on store credit card accounts. FICO helps retailers make smarter automated decisions that protect profitability without compromising customer satisfaction.
Returns Fraud and Abuse for RetailDetect fraudulent returns in real time using powerful analytics, and to help investigators efficiently manage cases.
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