Aviva aims to double business volume and improve customer service with FICO Blaze Advisor system

Double business volume, acquire 50% more customers, keep costs flat, and improve the quality of complex customer interactions

"Blaze Advisor system has transformed our business and we’re delighted with it. It has delivered double-digit improvements and it is now a key component in SOA.”
— Leslie Ross,
IT director, Aviva UK Health

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