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Learn how BMW sped up its customer communications
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Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. Cloud-based decision management – the seamless marriage of data-driven insights and codified decision logic with applications that reach your customers where and when they want – is the key to operationalizing analytics to automate and optimize customer engagements. The FICO Analytic Cloud is where this journey begins…Learn about FICO Products and Solutions whenever is convenient for you.
A highly interactive, hands-on experience in our classes, and a focus on practical knowledge and skills transfer.
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Home / Latest Thinking / Executive Brief / Utilities Deregulation, Customer Relationships and Collections Hot Topic Q&A
Utilities Deregulation, Customer Relationships and Collections Hot Topic Q&A
Under the deregulation proposed by the UK Open Water initiative, driven by the UK Office of Water (Ofwat), businesses and non-household consumers in England will choose their supplier of water and wastewater retail services starting April 2017. Consumers will choose their water provider starting in 2020.
So how will deregulation, competition for customers and a heightened emphasis on efficiency impact C&R organizations?
View this Resource
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