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- Learn how BMW sped up its customer communications
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Learn how BMW sped up its customer communications
“Using FICO Customer Communication Services, we get a secure, highly flexible, robust solution with a low cost of entry, and we can leverage the expertise of a valued partner, which allows our in-house maintenance support to focus on other key internal priorities and platforms.”
- Wayne Orchowski, CEO BMW
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FICO Analytic Cloud: Your portal for operationalizing analytics and decisioning.
Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. Cloud-based decision management – the seamless marriage of data-driven insights and codified decision logic with applications that reach your customers where and when they want – is the key to operationalizing analytics to automate and optimize customer engagements. The FICO Analytic Cloud is where this journey begins…Learn about FICO Products and Solutions whenever is convenient for you.
A highly interactive, hands-on experience in our classes, and a focus on practical knowledge and skills transfer.
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Home / Latest Thinking / White Papers / How Decision Management in the Cloud Can Help the Financial Services Industry
How Decision Management in the Cloud Can Help the Financial Services Industry
Powering decisions with the FICO® Decision Management Platform
The traditional process of banking or getting a loan used to involve walking into the neighborhood financial institution, sitting down with a customer service representative, filling out forms and discussing needs. Then, maybe a few days later, the customer could walk out with a check. The process is drastically different today, as the financial services industry has undergone a sea of changes. Today, if a person lives in New Jersey, it is perfectly normal to hold a bank account in, say, their home town of Austin, Texas. There is little reason to have a local bank account as several banking tasks can be done remotely. A customer can deposit a check via mobile banking, withdraw cash at an ATM or apply online for a loan.
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