Communicate

Products and services provided at varying levels of service from self-serve all the way to full service.

Overview

Businesses who want to communicate more effectively  need to understand how to take advantage of the growing number of channel preferences. The best technology ties the pieces together and leverages analytics to help businesses understand where and when their audiences are interacting. FICO solutions provide this capability --plus enable businesses to create real-time, two-way dialogues through precisely targeted campaigns in all channels. These dialogues generate learnings that feed into more effective, customized messaging and placements. Audiences get communications that are most relevant and interesting to them. Businesses gain through increased response rates and a holistic perspective on their audience's preferences. 

 

Services

FICO® Decision Management Platform Streaming

FICO® Decision Management Platform Streaming is a high-performance distributed processing platform that serves both stream and batch sources of data. It is a component of the FICO® Decision Management Suite, a cost-effective and easy way for customers to evaluate, customize, deploy and scale state-of-the-art analytics and decision management solutions.

Available Products

FICO® Analytic Offer Manager

Product overview

FICO® Analytic Offer Manager uses predictive analytics to develop highly-personalized marketing offers based on an individual's engagement. The resulting offers match closely a prospect's purchasing behavior while supporting business objectives. 

FICO® Customer Communication Services

FICO® Customer Dialogue Manager

FICO® TRIAD® Customer Manager

Product overview

FICO® Analytic Offer Manager uses predictive analytics to develop highly-personalized marketing offers based on an individual's engagement. The resulting offers match closely a prospect's purchasing behavior while supporting business objectives. 

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Industries Served

Grocery
Develop customer insights to know and grow your market share by unlocking the value of your data

Pharmaceutical & Lifesciences
Strengthen Patient and HCP relationships with FICO Analytics and Multi-Channel platforms.

Financial Services
Through deep analytics, predictive models and multi-channel communications FICO helps financial service clients identify who to target, what to offer, when to offer, and how to communicate to build more profitable customer relationships.

Retail
Increase promotional response and ROI using timely and relevant offers in their preferred communication channels

Insurance
Design, execute and manage precisely timed and targeted insurance product campaigns that engage customers across all channels.

Consumer Packaged Goods
Build relationships and dialog with consumers to strengthen the brand relationship management marketing communications and retailer ecoupon networks.