Retain

Products and services provided at varying levels of service from self-serve all the way to full service.

1 to 1 Loyalty Program Analytics

Empowering 1 to 1 Loyalty Programs in Grocery and broad-line Retail - Retail Action Manager (RAM) and Analytic Offer Manager (AOM) utilize FICO patented analytics, world-class rules management and optimization technology to enable high-scale personalized offer formulation.

For one leading North American grocer, FICO analytics scores thousands of potential offers across millions of customers on a weekly basis, to determine the best set of offers for each customer within the loyalty program guidelines to drive increased engagement and revenue over the course of the year.

 

Services

FICO® Decision Management Platform Streaming

The FICO® Decision Management Platform Streaming is a component of the FICO® Decision Management Suite, a cost-effective and easy way for customers to evaluate, customize, deploy and scale state-of-the-art analytics and decision management solutions.

Available Products

FICO® Analytic Offer Manager

Product overview

FICO® Analytic Offer Manager uses predictive analytics to develop highly-personalized marketing offers based on an individual's engagement. The resulting offers match closely a prospect's purchasing behavior while supporting business objectives. 

FICO® Customer Communication Services

FICO® Customer Dialogue Manager

Product overview

FICO® Analytic Offer Manager uses predictive analytics to develop highly-personalized marketing offers based on an individual's engagement. The resulting offers match closely a prospect's purchasing behavior while supporting business objectives. 

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Industries Served

Grocery
Develop customer insights to know and grow your market share by unlocking the value of your data

Pharmaceutical & Lifesciences
Strengthen Patient and HCP relationships with FICO Analytics and Multi-Channel platforms.

Financial Services
Through deep analytics, predictive models and multi-channel communications FICO helps financial service clients identify who to target, what to offer, when to offer, and how to communicate to build more profitable customer relationships.

Retail
Increase promotional response and ROI using timely and relevant offers in their preferred communication channels

Insurance
Design, execute and manage precisely timed and targeted insurance product campaigns that engage customers across all channels.

Consumer Packaged Goods
Build relationships and dialog with consumers to strengthen the brand relationship management marketing communications and retailer ecoupon networks.