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LONDON — October 7, 2015


  • FICO Affordability Calculator enables lenders to set affordable repayment schedules with borrowers
  • Borrowers can complete the form online, saving time and potential embarrassment

FICO today announced the availability of the FICO® Affordability Calculator, a tool that debt advisors and borrowers can use to set affordable arrangements for repayment of debt. This easy-to-use, web-based solution guides consumers through the budgeting process for establishing sustainable payments, or allows them to complete the form with an agent. It is available now in the UK, and can be configured easily for markets worldwide.

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FICO customer contact solution maintains collection rate, lowers costs and delivers a high-quality customer experience

SINGAPORE — 14 September, 2015


  • Aiful Corporation is the first company in Japan to implement FICO® Customer Communication Services to automate collections.
  • FICO's customer contact solution allows Aiful to reduce the cost to collect and handle peak volumes without additional staff.
  • The implementation has helped improve Aiful’s cure rate – when people who have fallen behind in payments get back up to date and in good standing – to the same level as that achieved by call centre staff.
  • Customers prefer automation: Upon hearing the reason for the collections call, 80% of customers used the self-serve account options without asking to speak to an agent.
  • Consumers benefit from timely awareness of loan arrears. This allows them to organize alternative repayment arrangements and avoid negative events on their credit file.

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SAN JOSE – September 10, 2015 - FICO (NYSE:FICO), a leading predictive analytics and decision management software company, today announced Will Lansing, chief executive officer, will present at the Barclays Global Financial Services Conference on Thursday, September 17, 2015, at 3:30 p.m. EDT at The New York Hilton Midtown, 1335 Avenue of the Americas, New York, NY.

The presentation will be Webcast live on FICO’s website at, and available through October 17, 2015.

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