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SAN JOSE, Calif. — January 10, 2017

  • Southwest Airlines has achieved extraordinary results in improving flight on-time performance using FICO optimization in their Baker Airline Operations Recovery Optimizer tool, winning the 2016 FICO Decisions Award for Decision Management Innovation.
  • Since the project’s inception, on-time performance is 10-15 percent higher on days with irregular operations compared to similar events in the past, and total on-time performance is more than 2 percent higher over the past year.
  • The air carrier has experienced significant cost savings and customer satisfaction has improved during irregular operations as on-time performance improved and flight diversions, tarmac delays, and crew changes declined.
  • This project has supported the company’s goals and philosophies related to passenger hospitality, operational performance and maintaining a low-cost business model.
  • Southwest Airlines serves 100 million customers annually with more than 3,900 daily departures during peak travel season across a network of 101 destinations in the United States and eight additional countries.

Analytics software firm FICO (NYSE:FICO) today announced that Southwest Airlines has been awarded the 2016 FICO Decisions Award in the Decision Management Innovation category for its Baker Airline Operations Recovery Optimizer tool. The Baker, as it is referred to by Southwest Airlines, is the airline industry’s first real-time, integrated recovery solver that generates solutions to operational disruptions such as maintenance problems and weather events, while minimizing the impact to passengers and flight and ground crews.

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SAN JOSE, CA — January 10, 2017

Highlights:

  • FICO and TSC Advantage now offer companies a joint solution that will help companies assess their exposure to cyber attacks
  • The partnership combines the FICO® Enterprise Security Score, which quantifies the risk of a debilitating security event, with the TSC Advantage Secure Halo assessment, which reveals vulnerabilities across six major risk domains

Silicon Valley analytic software firm FICO today announced a strategic alliance with enterprise security firm TSC Advantage that will help companies better assess their risk exposure and prevent cyber attacks by improving security posture across all business functions. The partnership combines the FICO® Enterprise Security Score, which quantifies the risk of a debilitating security event, with the TSC Advantage Secure Halo assessment, which reveals vulnerabilities across six major risk domains, including insider threat and third-party relationships.

More information: http://www.fico.com/en/products/fico-enterprise-security-scoring

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SAN JOSE, Calif. — January 9, 2017

Silicon Valley analytics software firm FICO today announced that it has been accepted into the EU-U.S. Privacy Shield program, which requires FICO to agree to comply with EU data protection requirements when transferring personal data from the European Union to the United States. Effective December 7, 2016, this voluntary self-certification declares FICO’s cooperation with the privacy program adopted jointly by the European Commission and the U.S. Department of Commerce.

“Joining the Privacy Shield further demonstrates our commitment to respecting the privacy of our clients and their customers,” said Vance Gudmundsen, regulatory counsel and privacy officer at FICO. “As a provider of powerful predictive analytics, we fully recognize the critical importance of data protection. Our clients can be confident that their information is handled in strict compliance with the Privacy Shield principles.”

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