Retail Pharmacy

Helping retail pharmacies set high standards, achieve high performance, and increase sales.

Overview

FICO helps retail pharmacies set high standards, achieve high performance, and increase sales—thanks to sophisticated pharmacy analytics, modeling, and decision strategy development.


With our Big Data Analytics, you can optimize your customer loyalty programs and marketing strategies to reach the right customer with the right message at the right time.


FICO’s decision application development and management, retail pharmacies use purchase history and customer data to predict future customer behavior, allowing pharmacies to fine-tune offers.


FICO helps keep your customer base loyal with its multi-channel customer communications strategies. With automated patient reminders for medications, pharmacies can spend more time focusing on provide better patient outcomes.

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Analytics help a major PBM improve patient engagement and operational efficiency

By using a FICO model to better predict the propensity of any patient to receive their medications by mail, a leading PDM was able to convert more patients to its mail order pharmacy.  Studies suggest that medication adherence can be increased with mail order pharmaceuticals, resulting in healthier patients as well as a healthier bottom line.

Learn how FICO partnered with this leading PBM to reduce costs.