For Clients and Partners

FICO Product Education is the principal provider of product training for our clients and partners. We set the bar for FICO educational excellence. You can expect a highly interactive, hands-on experience in our classes, and a focus on practical knowledge and skills transfer.

Our Approach

Our client services approach is highly personalized, consultative and responsive. We integrate each client's requirements by gathering knowledge of their organization, objectives, operations, roles and product implementation. We bring this knowledge into the classroom by illustrating concepts with examples that are relevant to the client's environment and priorities.

What do FICO’s clients and partners expect to achieve through product training?

  • Rapidly develop job-specific knowledge and skills

  • Reduce reliance on stop-gap measures and implementation support services

  • Accelerate the product implementation process

  • Build a  strong foundation of best practices for operations and growth

  • Continuously learn, progressing to advanced concepts and techniques

Value of Training

Client services is our business in Product Education. The value we deliver to clients must exceed their expectations. You can see our Complete Value of Training page here

Training Need Indicators

Our Training Need Indicators will tell us and tell you how much training you will require to become an expert in FICO products. Please take our Training Assessment to gauge your level of expertise.

Education Offerings

Our instructor led classroom training is coordinated "just in time" with the product implementation schedule. Clients also have the option of remote delivery of certain classes when attendees cannot assemble in one place. Partners who want to include self-paced study will find a wealth of supplementary options on our learning portal. We also provide go-live support, training planning, consulting, tailored workshops, and train-the-trainer programs upon request.

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