FICO® Card Alert Service

Prevent losses with early detection of fraudulent activity

Overview

FICO® Card Alert Service

Pinpoint ATM and debit card transaction fraud early to spot fraud at its inception, before significant losses occur. Identify and isolate the at-risk cards that are likely to incur future fraud losses.

With high-profile data breaches making headline news, financial organizations are on the defensive. FICO® Card Alert Service protects customers from fraudulent transactions and reduces financial organizations’ exposure to significant financial losses.

This FICO solution combines industry-leading predictive analytic software and investigative techniques to spot fraud in its earliest stages. It uniquely stops criminals through early fraud detection and identifies at-risk cards that may not yet have been used for fraudulent transactions. FICO’s Block & Reissue reports then empower card issuers to take back control.

Core Benefits

Saves millions in potential losses

Comprehensive fraud protection

Realize significant ROI

Saves millions in potential losses

FICO Card Alert Service is used by leading card issuers to protect more than 60% of all US debit cards. It identifies counterfeited cards and fraudulent use before the majority of losses occur.

Comprehensive fraud protection

With same-day suspect identification and report, FICO Card Alert Service delivers comprehensive fraud protection for both ATM/debit networks and groups of issuers.        

Realize significant ROI

For every dollar invested in FICO Card Alert Service, financial organizations receive up to eight times’ return on investment –– and even more.

Solution Architecture

FICO® Card Alert Service

FICO Card Alert Service uniquely combines early fraud detection with identification of common points-of-purchase (CPP) and predictive analytics. The Card Alert Service can simultaneously analyze transaction records across thousands of participating financial institutions. Then, using broad-based analysis, FICO quickly identifies initial fraudulent usage of counterfeit cards and linked CPPs. Through analysis and statistical profiling, the Card Alert Service determines the parameters that will later be used to identify and isolate the at-risk cards; these card numbers are presented to the issuers via the Block & Reissue report. FICO also offers fraud management services for deposits, focused solely on single card deposit activity

Key Features

  • Analyzes daily transaction activity to detect potential compromise at common-points-of-purchase (CPP) and pinpoint potential fraud
  • Provides optional links with law enforcement to expedite investigations and broaden cases beyond a single issuer
  • Combines analytic software and services to provide dynamic analysis, counsel and onsite training
  • Incorporates transaction data across ATM/debit networks and multiple card issuers to identify fraud
  • Analyzes data from multiple financial institutions to identify the highest probability of skimming fraud

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Managing Card Compromises from the Issuer’s Perspective

Citi

The Card Alert Service team works with you to validate fraudulent transactions before researching cardholder histories to identify CPPs at an ATM or point-of-sale location where widespread skimming or other fraud is likely to have occurred.