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FICO offers all licensed clients use of a secured, self-service Web portal for Product Support, FICO Online Support. FICO Online Support allows users to self help on their issues 24 hours a day, 7 days a week.Financial Services
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Learn how BMW sped up its customer communications
“Using FICO Customer Communication Services, we get a secure, highly flexible, robust solution with a low cost of entry, and we can leverage the expertise of a valued partner, which allows our in-house maintenance support to focus on other key internal priorities and platforms.”
- Wayne Orchowski, CEO BMW
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FICO Analytic Cloud: Your portal for operationalizing analytics and decisioning.
Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. Cloud-based decision management – the seamless marriage of data-driven insights and codified decision logic with applications that reach your customers where and when they want – is the key to operationalizing analytics to automate and optimize customer engagements. The FICO Analytic Cloud is where this journey begins…Learn about FICO Products and Solutions whenever is convenient for you.
Careers At FICO
Are you ready to fulfill your potential? FICO offers big career opportunities in Big Data Analytics from California to New York, London to Bangalore and Beijing.FICO® Network
The conduit for more powerful collections
The FICO® Network gives collections professionals one direct, efficient and secure desktop connection to their creditors, partners, agencies and data sources.
Overview
The FICO® Network is the fast, direct connection to resources that collections and recovery professionals need to save time and effort. It provides a single point of connectivity to service providers to streamline business processes and automate transactions between creditors, collection agencies and attorneys – plus access to account information from more than 90 databases and data consolidators.
Core Benefits
Succeed at light speed
Connect and Collect
Work with the best.
Succeed at light speed
On the FICO® Network, managers securely communicate directly with vendors, track and report their performance, automate the ordering of services, and see results both on the desktop and in a workflow application. Error-prone and time-consuming data entry, mailing, faxing and calling are eliminated.
Connect and Collect
FICO® Network connects collectors to more than 90 databases and data consolidators for fast and efficient ordering and delivery of a very wide range of data on consumer and business accounts – including consumer and business credit, consumer and business demographics, fraud, public record, geographic, asset, product and utility information.
Work with the best.
Gain access to FICO‘s powerful analytics, scoring, strategy and customer management solutions. You'll also find tight integration with the FICO® Debt Manager™ solution and FICO® PlacementsPlus® service for seamless, efficient collections management.
Solution Architecture
FICO® Network
FICO gives you access to hundreds of data and service partners with one secure connection to the Cloud. Isn't it time to learn more?
Key Features
- Provides a single point of connectivity to service providers to streamline business processes
- Automates transactions between creditors, collection agencies and attorneys
- Accesses seamless, efficient collections management through tight integration with FICO® Debt Manager™
- Logs all activity for security and compliance
- Facilitates management of outsourced accounts with the FICO® PlacementPlus™ Service via the FICO® Network
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