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Collect More for Less with Automated Customer Engagement – Americas

In this session you will learn how to avoid customer embarrassment, and inefficient use of agents by using automation tools to drive RPC and self-resolution rates.
Register today!

FICO Webinar Series: Transformative Customer Engagement

Not only do modern consumers want to feel more in control, they demand it. Successful consumer financial institutions put the customer at the heart of everything they do – optimizing multi-channel self-service, ensuring agents are accessible for those who need and want them most and providing consistent, accessible and efficient engagements throughout a customer’s life cycle. These 60-minute webinars discuss best practices in addressing your biggest challenges with regard to customer communications and cost-effective tools and strategies to revolutionize your approach to engaging your customers.

Collect More for Less with Automated Customer Engagement – Americas
Tuesday, April 1, 2014
1.00 PM ET / 12.00 PM CT / 10:00 AM PT

60 minutes
Complimentary Webinar
Register today!