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Debt Manager 9 Workflow Management

This course takes the user through the configuration of Business and Operational Strategies for your organization, using generic Business examples.

Application Version:
Delivery Type: Classroom
Location: Classroom. The course consists of a combination of lecture, hands-on labs and group discussions.
Duration: 2 Day
Price: Contact ProductEducation@fico.com for Details
Audience: Risk Management, Business Analyst, Workflow Designers, Application Administrator
Prerequisites: Overview
Required Skills: Intermediate Windows operating system skills, Collections Course, Application Configuration

Course Description
This course takes the user through the configuration of Business and Operational Strategies for your organization, using generic Business examples. It is designed to work through the Collections and Recovery strategy design phase, configuration and then testing. Users will determine the different methods that can be used to fulfill Workflow management for the full Collections Recoveries lifecycle

Topics

  • Jobs
  • Job Flows
  • Filters
  • Strategies
  • Work Groups
  • Worklists
  • Auto Assign
  • Rules Engine
  • Campaigns
  • Audit Lists
  • Task Queues
  • Dialer