FICO Webinar Series: Transformative Customer Engagement
Not only do modern consumers want to feel more in control, they demand it. Successful consumer financial institutions put the customer at the heart of everything they do – optimizing multi-channel self-service, ensuring agents are accessible for those who need and want them most and providing consistent, accessible and efficient engagements throughout a customer’s life cycle. These 60-minute webinars discuss best practices in addressing your biggest challenges with regard to customer communications and cost-effective tools and strategies to revolutionize your approach to engaging your customers.
Optimize Customer Service and Originations – Americas
Tuesday, April 15, 2014
1.00 PM ET / 12.00 PM CT / 10:00 AM PT