The industry-leading choice to reduce fraud losses and optimize the customer experience.
The industry-leading choice to reduce fraud losses and optimize the customer experience
FICO® Application Studio, a rapid application development (RAD) solution on the FICO® Decision Management Platform.
Conversations with consumers—whether asking for payment or answering product questions—are an expensive form of contact, fraught with compliance risk. Phonetics-based speech analytics provides a scientific, scalable way of evaluating and improving these conversations. The technology is helping companies lower compliance risk while lifting agent productivity by double digits.
By combining speech analytics with other analytic techniques like predictive models, companies can boost performance even further. This paper looks at how companies can use these combined analytic insights to:
FICO Real Time Fraud
Business intelligence that drives performance and agility
Lenders Worldwide Turn to FICO in the Fight Against Fraud
Giving investigators greater data access and control.
Reduce exposure to FDCPA violations while improving collector performance
Fraud solution boosts detection rate by 33%
Banamex/Citigroup, Mexico’s largest financial grou
Meet regulatory requirements in a way that helps you succeed
Faster Time to Value with Analytically Powered Application – A New Approach
With FICO’s Analytic Closed- Loop Process, FICO estimates that a lending organization utilizing 10 scorecards measuring various types of behavior can see $500,000 or more in monetary benefits per year.
Shelby County Boosts Tax Collection Productivity with FICO® Debt Manager™ Solution
Losses on US credit cards, as a percentage of credit card sales, have been cut by 70% since real-time anti-fraud analytics were introduced in 1992
The Challenges of Identifying and Integrating Best-of-Breed Analytics Technologies
Emerging Standards in Decision Modeling – an Introduction to Decision Model & Notation
Focus on customer experience to increase compliance and relationship value