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Knowledge Base



Collections and RecoveryCustomer Growth & RetentionDebt Management
Collections and RecoveryCustomer Growth & RetentionDebt Management
Comply and Compete—5 Best Practices for Managing Predictive Models (On-demand Webinars)

In this webinar, we share five best practices in predictive model management for financial services organizations, including strategies for segmentation, model validation, and documentation.

Transforming the Branch Experience: Uniting the Physical and Digital Worlds (Video)

This short video follows two customer journeys demonstrating how banks can surprise and delight customers uniting the digital and physical.

Customer Growth & Retention
Fraud & Security
FICO® Score and Ratings Scale Methodology (Product Sheet)

Leading the way in helping lenders meet regulatory requirements

ScoresScores & Scoring Services
Telecommunications Webinar: Optimizing Customer Credit Decisions (On-demand Webinars)

This webinar shares strategies that can help wireless, wireline, cable and satellite firms improve their customer credit processes and decisions.

Link Analysis – How Can It Help Me Fight Fraud and Grow Profitably? (On-demand Webinars)

This on-demand webinar discusses how link analysis can help fight healthcare fraud, waste and abuse.

Fraud & Security
The 5 Keys to Outpricing (not Underpricing) Your Competitors (On-demand Webinars)

Learn how analytics and optimization can enable your organization to pinpoint the best pricing choices among millions—or billions—of possibilities.

Fraud & Security
Leveraging Scoring and Model Management in a New Culture (On-demand Webinars)

This webinar helps you understand the possibilities beyond traditional credit scoring, differentiate models from scores, and learn new approaches to growing your small business portfolio with confidence.

Scores & Scoring Services
The Race Is On: Turn Big Data Insights into Smarter Decisions (eBook)

Learn how to power up with the Big Data insights you need to see your customers and business more clearly.

Big Data Analytics
Five Keys to Out-Pricing (Not Under-Pricing) Competitors (Insights White Papers)

Insights79 Five Keys Out-Pricing Not Under Pricing CompetitorsThe phrase “competitive pricing” is often used to mean pricing lower than competitors. But a financial institution that can make offers at higher prices and still win the business is even more competitive. And if these transactions raise not only margins and profits, but customer satisfaction and share of wallet, that company is truly a formidable competitor.

This paper examines customer-centric pricing optimization, which encompasses far more than just price. We look at how companies can give frontline staff the flexibility to respond to and negotiate with customers, while ensuring all offers meet the requirements of multiple stakeholders and are compliant with regulations. The paper also shares the stories of FICO clients and discusses five keys to out-pricing competitors.

Catching Bust-Out Fraud (eBook)

Learn how to stop the criminals, find the connections and stop bust-out fraud.

Fraud & Security
A Customer-Centric Approach to Regulatory Compliance (eBook)

Learn why customer experience matters, more than ever.

ComplianceCustomer Growth & RetentionFraud & Security

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