What do FICO’s clients and partners expect to achieve through product training? Our collective experience suggests these priorities:
• Rapidly develop job-specific knowledge and skills
• Accelerate the product implementation process
• Build a strong foundation of best practices for operations and growth
• Reduce reliance on stop-gap measures and implementation support services
• Continuously learn, progressing to advanced concepts and techniques
Our client services approach is highly personalized, consultative and responsive. We integrate each client’s requirements by gathering knowledge of their organization, objectives, operations, roles and product implementation. We bring this knowledge into the classroom by illustrating concepts with examples that are relevant to the client’s environment and priorities.
Our instructor led classroom training is coordinated “just in time” with the product implementation schedule. Clients also have the option of remote delivery of certain classes when attendees cannot assemble in one place. Partners who want to include self-paced study will find a wealth of supplementary options on our learning portal.
We also provide go-live support, training planning, consulting, tailored workshops, and train-the-trainer programs upon request.
Our educational services span the full life cycle with clients – before, during, and after product implementation. Engage us early for planning and stay in touch with us so that we can better satisfy your immediate and longer term education goals and collect your valuable feedback for new course offerings. Submit a request for information and we will be in touch shortly.