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Customer Growth & Retention – Customer Strategy Management

Customer-centric companies in financial services, telecommunications and retail industries are constantly balancing risk and customer offers to drive maximum profitability. FICO pioneered customer strategy management, and our solutions are infused with unique intellectual property that delivers superior customer strategies for our clients. Clients see both top-line and bottom-line results from FICO customer strategy management solutions.

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  • Financial Services

    Auto Lending

    Helping auto lenders safely provide financing and profitably manage accounts

    Credit and Debit Cards

    FICO helps bankcard issuers succeed by combining powerful, innovative software with predictive analytics, to discover hidden signals in Big Data.

    Retail Banking

    FICO helps retail bankers issuers succeed by combining powerful, innovative software with predictive analytics, to discover hidden signals in Big Data

  • Insurance

    Life, Annuity and Pension

    Helping insurers effectively price and manage the complex risks of life, annuity and pension portfolios

    Property and Casualty

    Giving property and casualty insurers advanced decision-support in their marketing, underwriting, renewals, and claims review.

  • Retail

    Retail

    A multi-channel marketing platform that enables marketers to design, execute and manage precisely-timed and targeted campaigns that engage customers across all channels based on their known interactions and preferences.

  • Telecommunications

    Telecommunications

    Supporting telecommunications providers in approving applicants, securing timely payments

  • Utilities

    Utilities

    Generating actionable insight for utilities to improve marketing, account origination, payment management and collections

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