Leading institutions are increasingly turning to optimization and applying data science and machine learning to improve their business performance and improve agility in credit decisioning. This approach allows them to mathematically balance competing objectives - FICO has experience working with major telecom service providers to apply these advanced analytics to customer lifecycle scenarios including: account origination (onboarding), risk-informed marketing, account management, customer retention, and collections & recovery.

“FICO solutions help us optimize credit policies so we can make the right offer to the right customer every time.”  - Credit Analytics Manager at a major North American Service Provider

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