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FICO Solutions for Travel

Optimizing diverse operations to maximize efficiencies and profit for airlines, hotels, and other travel and hospitality businesses.

Overview

By becoming customer-focused, travel companies can achieve greater customer advocacy, retention and loyalty - all of which translates into improved financial results.  FICO products and solutions:

  • Optimize diverse operations to maximize efficiencies and profit for airlines, hotels, and other travel and hospitality businesses.
  • Help airlines, car rental and hotels keep in touch with customers via automated communications.
  • Provide advanced software to help travel and hospitality companies make faster, smarter decisions to extend credit to customers and suppliers.

Customers

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Optimization soars at American Airlines

For the average airline passenger, a successful flight means getting from point A to point B safely and on time. But for the people who work behind the scenes at American Airlines and American Eagle, success also depends on a how long and complex list of other factors - scheduling flights, juggling connections, working around bad weather and assigning crew for nearly 4,000 flights a day.  "The difference between selling a couple of seats or not can be the difference between being profitable or losing money on a flight."

Learn how American Airlines partnered with FICO to use the FICO™ Xpress Optimization Suite to increase revenue, reduce costs and improve customer experience.