Engage and Grow Customers

Build your business & reduce overhead

FICO’s market-leading, analytically-enabled marketing, originations, and customer communication applications are now available in software-as-a-service mode through the FICO Analytic Cloud.

Overview

FICO helps businesses develop successful customer centric strategies in the face of constantly changing consumer habits, economic conditions and regulatory environments. Through deep analytics, predictive models and multi-channel communications FICO helps you identify who to target, what to offer, when to offer, and how to communicate to build more profitable customer relationships.

To see the full complement of FICOs’ Software as a Service solutions, visit the FICO Analytic Cloud.

Included Products

FICO® Customer Communication Services

Product overview

As consumer service expectations rise and consumers expand their use of different communication channels, organizations of all types (banks, utilities, auto manufacturers, telecommunications firms and insurers) are seeking ways to connect effectively at scale. FICO® Customer Communication Services deliver intelligent, scalable, two-way, automated voice, text, e-mail and mobile app notifications, with a human touch. FICO Customer Communication Services works alongside existing systems and processes to help organizations reduce fraud, collect more debt, improve customer service, and drive service renewals and product upsell. 

 

FICO® Customer Dialogue Manager

FICO® Origination Manager

Product overview

As consumer service expectations rise and consumers expand their use of different communication channels, organizations of all types (banks, utilities, auto manufacturers, telecommunications firms and insurers) are seeking ways to connect effectively at scale. FICO® Customer Communication Services deliver intelligent, scalable, two-way, automated voice, text, e-mail and mobile app notifications, with a human touch. FICO Customer Communication Services works alongside existing systems and processes to help organizations reduce fraud, collect more debt, improve customer service, and drive service renewals and product upsell. 

 

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