Retail Pharmacy

Helping retail pharmacies set high standards, achieve high performance, and increase sales.

Overview

FICO helps retail pharmacies set high standards, achieve high performance, and increase sales—thanks to sophisticated pharmacy analytics, modeling, and decision strategy development.


With our Big Data Analytics, you can optimize your customer loyalty programs and marketing strategies to reach the right customer with the right message at the right time.


FICO’s decision application development and management, retail pharmacies use purchase history and customer data to predict future customer behavior, allowing pharmacies to fine-tune offers.


FICO helps keep your customer base loyal with its multi-channel customer communications strategies. With automated patient reminders for medications, pharmacies can spend more time focusing on provide better patient outcomes.

FICO Healthcare Analytics

FICO® Medication Adherence Score

Product overview

Medication adherence is closely linked with clinical outcomes. As reported by the Center for Disease Control (CDC), one half of US patients stop taking their medications within one year of being prescribed. The FICO® Medication Adherence Score identifies patients at risk for non-compliance so the chain of healthcare providers can proactively take actions to improve adherence levels through interaction and better decisions on treatment design. Not a retrospective of what happed and what should have happened that places healthcare providers in a reactive mode, but an intelligent analysis and prediction of future risk of non-adherence.

By identifying each patient’s propensity toward medication adherence over the next 12 months, this fully HIPAA-compliant solution helps direct activities to patients at highest risk of noncompliance, improving program efficiency and maximizing results.

FICO® Propensity Scores for Health Care

Product overview

Medication adherence is closely linked with clinical outcomes. As reported by the Center for Disease Control (CDC), one half of US patients stop taking their medications within one year of being prescribed. The FICO® Medication Adherence Score identifies patients at risk for non-compliance so the chain of healthcare providers can proactively take actions to improve adherence levels through interaction and better decisions on treatment design. Not a retrospective of what happed and what should have happened that places healthcare providers in a reactive mode, but an intelligent analysis and prediction of future risk of non-adherence.

By identifying each patient’s propensity toward medication adherence over the next 12 months, this fully HIPAA-compliant solution helps direct activities to patients at highest risk of noncompliance, improving program efficiency and maximizing results.

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Analytics help a major PBM improve patient engagement and operational efficiency

By using a FICO model to better predict the propensity of any patient to receive their medications by mail, a leading PDM was able to convert more patients to its mail order pharmacy.  Studies suggest that medication adherence can be increased with mail order pharmaceuticals, resulting in healthier patients as well as a healthier bottom line.

Learn how FICO partnered with this leading PBM to reduce costs.