Digital Decisioning Platforms: Your Secret for Transformational Success

Digital Decisioning Platforms: Your Secret for Transformational Success

“FICO leaves no decisioning stone unturned. There are no holes to poke in FICO Decision Management Suite.” - Forrester

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Six Steps to Using Biometrics to Open & Manage Accounts Digitally

Six Steps to Using Biometrics to Open & Manage Accounts Digitally

Sarah Rutherford explores which steps need to be in place in order manage identity using biometrics

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Digital Collections - Award-Winning Success from Hoist Finance

Digital Collections - Award-Winning Success from Hoist Finance

Hoist Finance and FICO have won for Best Use of Technology in the Credit Excellence 2021 Awards

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new ideas
  • Meeting the Customer Affordability Challenge at Speed and Scale Meeting the Customer Affordability Challenge at Speed and Scale
    Meeting the Customer Affordability Challenge at Speed and Scale
    November 29, 2021
    Customer Development

    Many lenders’ back-offices continue to be weighed down by legacy customer affordability systems. Updating them to meet rapidly changing market conditions has become hugely time-consuming and a typically onerous challenge. But there are quick wins when it comes to ensuring the adoption of true customer-centricity. The notion of affordability has evolved and inc…

    Nick Myatt by Nick Myatt
  • Digital-First Originations: Why Friction Counts in Small Amounts Digital-First Originations: Why Friction Counts in Small Amounts
    Digital-First Originations: Why Friction Counts in Small Amounts
    November 25, 2021
    Customer Development

    Banks, financial services and commerce all face a tricky balancing act when it comes to successfully meeting digital consumers’ expectations. It’s a benchmark that continues to shorten driven in part by evolving behaviour amid the ongoing pandemic, which has increased the demand for digital-first originations. Both the onboarding of returning customers and signing…

    Mel Prescott by Mel Prescott
  • FICO is a Top 10 RiskTech Company in the 2022 Chartis RiskTech100® Report FICO is a Top 10 RiskTech Company in the 2022 Chartis RiskTech100® Report
    FICO is a Top 10 RiskTech Company in the 2022 Chartis RiskTech100® Report
    November 24, 2021
    Customer Development

    The 2022 Chartis RiskTech100® Report is live, and I am proud to announce that FICO ranked 6th overall in the annual report and was named the category winner for: Innovation (5th consecutive year) Artificial Intelligence Applications Financial Crime – Enterprise Fraud Retail Credit Analytics What a way to wrap the year! We are honored to be included an…

    Darryl Knopp by Darryl Knopp
  • 10 Questions or Less – Why Consumers Abandon Account Opening 10 Questions or Less – Why Consumers Abandon Account Opening
    10 Questions or Less – Why Consumers Abandon Account Opening
    November 24, 2021
    Customer Development

    New research shows that when it comes to opening a new online account, most customers are prepared to answer up to 10 questions. Any more and over half (+50%) simply abandon the process. We polled opinion among 14,000 consumers across the globe, to gauge their attitudes and preferences towards online account opening. It’s clear we’re an impatient lot and a tre…

    Mel Prescott by Mel Prescott
  • Meet Our 2022 FICO Decisions Awards Judges Meet Our 2022 FICO Decisions Awards Judges
    Meet Our 2022 FICO Decisions Awards Judges
    November 23, 2021
    Decision Management

    FICO has announced its panel of independent judges for the 2022 FICO® Decisions Awards, which honor businesses achieving outstanding results using analytics and decision management technology to grow their business, manage risk and reduce costs. The bench of eight global industry experts brings a variety of views and knowledge to the table along with sign…

    Nikhil Behl by Nikhil Behl
  • Digital-First Collections Means Thinking Like a Marketer Digital-First Collections Means Thinking Like a Marketer
    Digital-First Collections Means Thinking Like a Marketer
    November 23, 2021
    Debt Collection & Recovery

    As households continuing to grapple with finances, lenders that offer the right combinations of digital-first customer support will experience the benefits, including improved repayments, debt resolution, longer-term customer loyalty and greater market share. By concentrating on effective customer engagement, lenders will also ensure that they are better aligned wi…

    Bruce Curry by Bruce Curry
  • 5 Ways to Fight Holiday Shopping Fraud in 2021 5 Ways to Fight Holiday Shopping Fraud in 2021
    5 Ways to Fight Holiday Shopping Fraud in 2021
    November 22, 2021
    Fraud Protection & Compliance

    Welcome to the holiday shopping season for 2021, the second impacted by the pandemic. Global Supply chain issues and scenes of countless ships waiting to unload their global cargo have certainly reminded us all of how interconnected we are around the globe. When we combine those logistics challenges with lingering fears of entering crowded malls, we have certainl…

    TJ Horan by TJ Horan
  • Meeting Future Leaders in AI and Machine Learning Meeting Future Leaders in AI and Machine Learning
    Meeting Future Leaders in AI and Machine Learning
    November 22, 2021
    Decision Management

    On Wednesday 4th November I had the pleasure of presenting and talking to over a hundred Mathematics, Computing, Physics and Economics A-Level students at Winstanley College in Orrell, Wigan, about AI and machine learning, as a part of the Pathways to Profession programme. Every year Winstanley College students pursue careers in the tech field, thanks to the co…

    Nick Myatt by Nick Myatt
  • Digital-First Lending: The Pandemic Raised the Stakes Digital-First Lending: The Pandemic Raised the Stakes
    Digital-First Lending: The Pandemic Raised the Stakes
    November 19, 2021
    Customer Development

    The global pandemic is driving a cultural shift amid rising customer expectations. To gauge how big an impact it’s having on the demand for digital-first lending, we polled opinion among 14,000 consumers right across the globe. In every country surveyed, more than half of respondents (52%) said they now favoured using digital channels compared to a year ago. In fac…

    Mel Prescott by Mel Prescott
  • Tomorrow’s Winners Start Today by Making Better Decisions Tomorrow’s Winners Start Today by Making Better Decisions
    Tomorrow’s Winners Start Today by Making Better Decisions
    November 18, 2021
    Decision Management

    Over the years we have seen a large number of organisations improve their market position by implementing decision strategies that enabled them to quickly bring innovative products to market, improve customer satisfaction, or implement a pricing strategy that keeps them ahead of the competition. But these successes don’t happen overnight. Today’s winners made th…

    Richard Lagerweij by Richard Lagerweij
  • I, Cobot: Humans and Machines Team Up to Fight Fraud I, Cobot: Humans and Machines Team Up to Fight Fraud
    I, Cobot: Humans and Machines Team Up to Fight Fraud
    November 17, 2021
    Fraud Protection & Compliance

    It is a new buzzword for me: cobot, or collaborative robot, “a robot intended for direct human-robot interaction within a shared space.” And I got a few HAL vibes when reading a Harvard Business Review article on cobots that says: “Firms achieve the most significant performance improvements when humans and machines work together. Through such collaborativ…

    TJ Horan by TJ Horan
  • FICO Launches Groundbreaking FICO Originations Solution, Powered by FICO Platform FICO Launches Groundbreaking FICO Originations Solution, Powered by FICO Platform
    FICO Launches Groundbreaking FICO Originations Solution, Powered by FICO Platform
    November 16, 2021
    Customer Development

    We are proud to continue to lead the market in intelligent decisioning innovations that started with Bill Fair and Earl Isaac back in 1956. We’re certain they would be thrilled with our pioneering, value-packed release of FICO® Originations Solution, Powered by FICO® Platform in the AWS Cloud. This release is a tremendous milestone in both features and quality, includ…

    Tim VanTassel by Tim VanTassel
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FICO Named Category Leader for Financial Crime - Enterprise Fraud

We have an esteemed panel of 8 global experts for this year's @FICO #DecisionAwards. Deadline for nominations is F… https://t.co/iukGLHMlzN

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What are #advancedanalytics? @Gartner_inc analyst @CarlieIdoine discusses optimizing predictive and prescriptive an… https://t.co/iE2WvL8y72

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"@FICO announced the launch of FICO Originations Solution, Powered by FICO Platform, the next generation of its loa… https://t.co/1HylWdwj5q

1 day ago