Artificial Intelligence: Make it Ethical, Explainable, and Efficient

Artificial Intelligence: Make it Ethical, Explainable, and Efficient

In a series on TechTarget's IoT Agenda, I discuss the 3 E's of artificial intelligence: ethical, explainable, and efficient.

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Debt Collection and COVID-19: What Past Crises Can Teach Us

Debt Collection and COVID-19: What Past Crises Can Teach Us

Lessons learned from the last recession can help debt collectors now - but there are also important differences to understand

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3 Best Practice Tips for Fraud Managers to Stop Scams

3 Best Practice Tips for Fraud Managers to Stop Scams

Fraud expert Matt Cox explores how to protect customers from scams

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Supply Chain Optimization: BASF Solves a Major Challenge

Supply Chain Optimization: BASF Solves a Major Challenge

BASF’s advanced business analytics team used FICO Xpress Optimization to map all of its supply chains at once to weigh the economic value of an investment.

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FICO Resilience Index Now Available for Lenders to Pilot

FICO Resilience Index Now Available for Lenders to Pilot

FICO works to keep credit flowing during uncertain economic times

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  • 2021 FICO Decisions Awards Now Open 2021 FICO Decisions Awards Now Open
    2021 FICO Decisions Awards Now Open
    September 24, 2020
    Decision Management

    Our customers all around the world bring together innovative approaches and technologies to conquer their challenges. The FICO Decisions Awards shine the spotlight on some of the best success stories of the year. Companies that have used the power of our platform and specialized solutions to gain insights from their data and operationalize analytics to achieve in…

    Nikhil Behl by Nikhil Behl
  • FICO Named Category Leader for Cyber Risk Quantification FICO Named Category Leader for Cyber Risk Quantification
    FICO Named Category Leader for Cyber Risk Quantification
    September 18, 2020
    Fraud Protection & Compliance

    For the second year running, FICO has been named as category leader in the recently published Chartis ‘Cyber Risk Quantification Solutions 2020: Market Update and Vendor Landscape’ report. Our FICO Cyber Risk Score is becoming the de-facto cyber risk score for enterprise self-assessment, third-party risk management and insurance underwriting.   As the report s…

    Manish Karir by Manish Karir
  • FICO Survey: APAC Banks Will Use AI To Stop More Money Laundering FICO Survey: APAC Banks Will Use AI To Stop More Money Laundering
    FICO Survey: APAC Banks Will Use AI To Stop More Money Laundering
    September 17, 2020
    Fraud Protection & Compliance

    FICO’s Integrated AML Compliance Survey has revealed that while the vast majority of banks in more than 11 countries around the Asia Pacific region believe that AI will strengthen anti-money laundering efforts, many remain unsure how to operationalize the advanced technology. Conversely, when asked about the efficacy of much older rules-based technology, a…

    Timothy Choon by Timothy Choon
  • European Card Fraud — How the UK Drove Down Losses 8% European Card Fraud — How the UK Drove Down Losses 8%
    European Card Fraud — How the UK Drove Down Losses 8%
    September 16, 2020
    Fraud Protection & Compliance

    While 2020 has posed new challenges in fraud, our new European Card Fraud Map shows that many countries were battling card fraud successfully last year — with the UK leading the pack. Of the 18 countries covered in the report, based on data from Euromonitor International and UK Finance, the UK posted the largest value reduction in fraud since 2018, some £52 million.…

    Toby Carlin by Toby Carlin
  • COVID Crime: What Is Money Muling, and How Can We Fight It? COVID Crime: What Is Money Muling, and How Can We Fight It?
    COVID Crime: What Is Money Muling, and How Can We Fight It?
    September 10, 2020
    Fraud Protection & Compliance

    With temperatures frequently north of 100º, Arizona gets mighty hot in the summer. It turns out that during the summer of COVID-19, it’s also a hotbed of money muling, a criminal act that can be defined as: The role of transferring stolen funds. Typically, money mules are unwittingly tricked into depositing a fraudulent check into a bank account or into receiving…

    TJ Horan by TJ Horan
  • FICO Loan Origination Solution Awarded Best-in-Class FICO Loan Origination Solution Awarded Best-in-Class
    FICO Loan Origination Solution Awarded Best-in-Class
    September 08, 2020
    Customer Development

    We are thrilled and honored to be recognized by Aite Group as best in class and the overall rankings leader for our Loan Origination Solution. For nearly 50 years, FICO has pioneered intelligent credit origination powered by world-class analytics. We have served lenders in all industries, enhancing decisions with flexible strategies and rules, improving analytic sophi…

    Dave Lightfoot by Dave Lightfoot
  • New Data: How COVID-19 Is Impacting the UK Credit Card Market New Data: How COVID-19 Is Impacting the UK Credit Card Market
    New Data: How COVID-19 Is Impacting the UK Credit Card Market
    September 07, 2020
    Debt Collection & Recovery

    Since the start of COVID-19, we have been tracking its impact using data reported by the UK’s leading credit card issuers, through the FICO® Benchmark Reporting Service. We are reporting regularly on the impacts we see and whilst historically accounts that are more than five years old have been the lowest risk segment there are already signs they could be the most…

    Stacey West by Stacey West
  • Offering Mortgage Relief When Payment Holidays End Offering Mortgage Relief When Payment Holidays End
    Offering Mortgage Relief When Payment Holidays End
    September 03, 2020
    Debt Collection & Recovery

    The UK’s financial watchdog is now calling on UK banks to continue to provide support to mortgage customers when the government-enforced payment holidays come to end next month. The FCA has told banks to offer a range of tailored repayment options to mortgage borrowers hit by coronavirus.  In an earlier post – Eight Success Tips for Debt Collection in the Pand…

    Bruce Curry by Bruce Curry
  • The Importance of Customer Management Strategies in Economic Stress The Importance of Customer Management Strategies in Economic Stress
    The Importance of Customer Management Strategies in Economic Stress
    September 02, 2020
    Customer Development

    In a healthy economy, financial organizations are focused on customer experience and the ongoing customer relationship. Actions in the customer management stage can help rebalance your portfolio in times of crisis and reduce the negative impact. Through stormy times, customers will also value those companies who anticipated these outcomes and offered creative solution…

    Ricardo Mihalik by Ricardo Mihalik
  • The Three Rs of Managing Credit Risk in Disrupted Times The Three Rs of Managing Credit Risk in Disrupted Times
    The Three Rs of Managing Credit Risk in Disrupted Times
    September 02, 2020
    Customer Development

    According to data from the International Work Organization, more than 200 million employees were removed from their workplaces due to COVID-19. Unfortunately, many of them will not be able to return to their workplaces after pandemic. According to global statistics, the ratio of state aid to GDP is 4.4 times larger than the one after the 2008 crisis. How will these tr…

    Zeynep Salman by Zeynep Salman
  • Biometrics in the Future of Customer Identity Management Biometrics in the Future of Customer Identity Management
    Biometrics in the Future of Customer Identity Management
    September 02, 2020
    Fraud Protection & Compliance

    Until recently, most consumer-facing organizations have relied on username and passwords to secure accounts. However, widespread data breaches mean that password data has been leaked and can be bought by criminals on the dark web. Plus, consumers don’t like passwords as a security measure. Our recent survey found that only 40 percent of people are prepared to use u…

    Sarah Rutherford by Sarah Rutherford
  • FICO Score Trends Through Economic Downturns and Natural Disasters FICO Score Trends Through Economic Downturns and Natural Disasters
    FICO Score Trends Through Economic Downturns and Natural Disasters
    August 31, 2020
    Scoring Solutions

    As noted futurist Faith Popcorn said (all the way back in 1991): “You can trust a crystal ball about as far as you can throw it.” With respect to what is next for the global economy, everybody’s crystal ball seems cloudy at the moment.  While we at FICO do not claim any unique foresight into what is ahead for the U.S. economy, we are well positioned t…

    Ethan Dornhelm by Ethan Dornhelm
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Average U.S. FICO Score Ticks Up to 706

“Nowadays the #scoringtechnology and use of scores is focusing more on the customer experience and my clients are t… https://t.co/URgzuYO3sP

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