Last year I blogged a lot about how payments and fraud patterns have changed. But despite the COVID pandemic having effected massive changes in the ways consumers transact, credit card fraud is still a “thing,” and a big, ever-changing thing at that. In this blog post I’ll do some quick level-setting with 2019 card fraud numbers, touch on what that looked like for 202…

As COVID-19 has spread, concerns about fraud have increased. According to an Aite Group survey of U.S. fraud managers, their biggest concern in 2020 was synthetic identity fraud - 52% reported that this was their biggest issue in identity fraud control. This presents a challenge to banks, as to be competitive in digital lending they need to provide a super…

Many in the industry know that I’m a strong proponent of Fraud and Financial Crimes Convergence, so I’m often asked about just what organizations should do from a technology standpoint. Julie Conroy, research director for Aite Group's Fraud & AML practice, and I recently sat down for a fireside chat to discuss just that topic as part of a three-part series…

This past year has been anything but normal, but one of the few things that has held steady is my advocacy around fraud and financial crimes convergence. With the industry – and the rest of the world – going through so many changes, I teamed up with Julie Conroy, research director for Aite Group's Fraud & AML practice, to share our perspectives not only on why…

Identity-based fraud takes many forms: application fraud, bust-out fraud, account takeover, synthetic identities and identity theft. In response, many institutions have deployed layered controls to ensure they are interacting with genuine customers and help stop identity fraud. But, taken too far, having too many controls makes for a frustrating experience that can dr…