Predict Churn and Delinquency to Improve Telco Customer Retention
Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention
Andrew Chow
Andrew Chow is the head of insurance and automotive practices for North America as well as manages part of Canada's business. He has an exemplary 20-year record of building successful businesses across North America for FICO and IBM in various business sectors. Throughout his career, Andrew has been recognized for his ability to conceive and implement unique solutions strategies that delight customers, while optimizing financial performance and exceeding growth targets.
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Six Trends Transforming the Auto Finance Landscape
Comprehensive, real-time risk evaluation has never been more critical in the automotive finance industry
The Future of AI and Hyper-Personalization in Auto Loan Finance
Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter
Will the Retirement Surge Cripple Your Claims Process Effectiveness?
How can insurers build optimal claims administration strategies when their best claims experts are hitting the exits?
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