What do Customers Really Want from their Banks?
New FICO research uncovers new opportunities and competitive threats.
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Anna Hamilton
Anna Hamilton is a vice president of Customer Development and Debt Collection & Recovery Portfolio Marketing at FICO. She focuses on the power that optimized consumer interactions = powered by predictive analytics - can have on experiences organizations are creating for their customers. Anna brings extensive experience in product management, product marketing and customer advocacy from her previous roles at RightNow Technologies and Oracle.
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What is Shadow Banking? And Why Should You Know About It?
You don’t understand your customers as well as you used to.
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A New Imperative for a New Crisis: Digital Customer Development
Join the FICO Resiliency Webinar Event for new insight into digital customer development during the Coronavirus pandemic
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Preparing Your Collections Operation for the Current Crisis
Use this webinar series for guidance on how to manage collections and recovery through the COVID-19 pandemic
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