The Future of Digital CX and Hyper-Personalization - Video
There’s an exciting new era of digital transformation and enterprise decision-making emerging, as I describe in this 15-minute video from FICO World 24
Bill Waid
Bill Waid is chief product and technology officer for FICO. In this role, he drives development of FICO Platform, which provides the ideal decisioning foundation companies need to successfully achieve digital transformation. Bill previously was general manager for Decision Management Systems at FICO, helping firms adopt analytics, decisioning and optimization solutions that identify and take action on unique, predictive insights, in real-time. Bill joined FICO in 2002 to lead the formation of the decision management business, now one of FICO’s largest and fast-growing offerings, serving thousands of customers in a wide range of industries across the globe. Bill began his career as an engineer for Neuron Data and Blaze Software. He holds a civil engineering degree from Lehigh University.
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How to Solve Your “Elephant Problem” with an AI Platform
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Nine Steps Towards Improved Collaboration with FICO Platform
The Spring 2024 release of FICO Platform is our most powerful version ever for fostering collaboration - getting all of your people, processes, and technology working together
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How to Make Your Digital Transformation Pay Off in 2024
For too many companies, their biggest digital transformation challenge is pushing themselves to innovate faster, more broadly, more boldly
Three Ways to Justify Digital Transformation Investment to the C-Suite
When a banking firm’s C-suite questions a multi-million dollar spend on digital transformation, here are the answers they are really seeking
FICO Platform Accelerates Innovation with ”Digital Twin” Simulation
Latest release of FICO® Platform includes advanced simulation among nearly two dozen major enhancements to the leading platform for applied intelligence
Predictions 2024: Six Trends in Digital Transformation and Decisioning
Cloud adoption, AI, API-driven ecosystems and composability are among the trends driving greater value for IT teams and businesses undertaking digital transformation
Report Shows Many Banks Fail at Hyper-Personalization - at a Price
Customer defections are one result of poor personalization — but new Forrester report also shares how some banks are winning
Six Hurdles Blocking Your Digital Transformation Success
Financial services firms face data challenges, but there is a key to successful digital transformation
How Composability Helps Banks Reimagine Operational Efficiency and Agility
To get ahead in today’s digital ecosystem, banks need a modular technology architecture that can flex to meet myriad decisioning needs
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