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    Dan McConaghy

    Dan McConaghy

    All posts by Dan McConaghy

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    • Survey: Real-time Payments Fraud Up for 4 out of 5 APAC Banks Survey: Real-time Payments Fraud Up for 4 out of 5 APAC Banks
      Survey: Real-time Payments Fraud Up for 4 out of 5 APAC Banks
      January 23, 2020
      Fraud Protection & Compliance

      There has been a proliferation of real-time payments fraud, as new near-instant payment platforms, including person-to-person (P2P) transfers and mobile payment platforms grow across Asia Pacific.  We recently conducted a survey with banks in the region and found that 4 out of 5 (78 percent) have seen their fraud losses increase. Further to this, almost a q…

      Dan McConaghy by Dan McConaghy
    • APAC Banks Take A Cautious Approach To Stopping Fraud APAC Banks Take A Cautious Approach To Stopping Fraud
      APAC Banks Take A Cautious Approach To Stopping Fraud
      April 16, 2019
      Fraud Protection & Compliance

      Almost three in four banks in Asia Pacific anticipate that fraud in their country will increase in 2019, according to a recent poll by FICO. Of specific concern are transactions completed when neither the card nor the cardholder is physically present (card-not-present or CNP fraud), as well as cards taken out by criminals under false identities (application fraud). Th…

      Dan McConaghy by Dan McConaghy
    • APAC Banks Say Fraudulent Synthetic Identities on the Rise APAC Banks Say Fraudulent Synthetic Identities on the Rise
      APAC Banks Say Fraudulent Synthetic Identities on the Rise
      February 06, 2018
      Fraud Protection & Compliance

      Synthetic identities fraud is where new identities are made by blending elements from multiple individuals, making the uncovering of fraudulent transactions more complicated. Scammers take these new identities and apply for accounts to build validity for these new personas. Products such as pre-paid credit cards, utility bills and personal loans have all been used as…

      Dan McConaghy by Dan McConaghy
    • Do 'Digital-Only Banks' Have a Future in Asia? Do 'Digital-Only Banks' Have a Future in Asia?
      Do 'Digital-Only Banks' Have a Future in Asia?
      March 17, 2017
      Customer Development

      Imagine a scenario where banks offer their services digitally; not as an ad hoc feature but as a fully integrated mobile experience. A digital-only bank that allows customers to do everything on their smartphones, from opening a new account to making payments, settling credit card bills to resolving disputes, all without having to go to a physical branch. If this vis…

      Dan McConaghy by Dan McConaghy
    • FICO Survey: APAC Consumers Taking Longer To Pay Bills FICO Survey: APAC Consumers Taking Longer To Pay Bills
      FICO Survey: APAC Consumers Taking Longer To Pay Bills
      December 22, 2016
      Debt Collection & Recovery

      It's Christmas time again and apart from the jingling of bells it’s also a time for the juggling of bills. And apparently, that’s getting harder than ever in Asia Pacific. That was the firm message we got from our Asia Pacific collections managers when we polled them about what had been happening with their customer base over 2016. Three in five respondents from bank…

      Dan McConaghy by Dan McConaghy
    • APAC Banks Say 2016 Brings “Monkey Business” - Data Breaches APAC Banks Say 2016 Brings “Monkey Business” - Data Breaches
      APAC Banks Say 2016 Brings “Monkey Business” - Data Breaches
      January 25, 2016
      Fraud Protection & Compliance

      In two weeks, the Chinese New Year brings us the Year of the Monkey. Why is this important? Well, according to Chinese Five Elements Horoscopes, Monkey contains metal and water. Metal is connected to gold. Water is connected to wisdom and danger. Therefore, we will deal with more risky financial events in 2016. As if to prove this point, at last month’s FICO Fraud Fo…

      Dan McConaghy by Dan McConaghy
    • Customer-Centric Collections: Q&A with Japanese Firm Aiful Customer-Centric Collections: Q&A with Japanese Firm Aiful
      Customer-Centric Collections: Q&A with Japanese Firm Aiful
      September 14, 2015
      Debt Collection & Recovery

      I recently sat down with Shinichiro Okuyama, executive officer at Aiful (one of Japan’s largest consumer finance companies), to talk about its new customer-centric approach to collection automation and how it supports the business. Q: First, can you tell me about Aiful’s business in Japan? Okuyama-san: We were founded in 1967 and are headquartered in Kyoto, Japan. T…

      Dan McConaghy by Dan McConaghy
    • Asia’s Love of E-Shopping Draws Unhealthy Suitors — Criminals Asia’s Love of E-Shopping Draws Unhealthy Suitors — Criminals
      Asia’s Love of E-Shopping Draws Unhealthy Suitors — Criminals
      October 08, 2014
      Fraud Protection & Compliance

      Consumers in China, Indonesia and South-East Asia are creating a boom in online shopping and ecommerce transactions. A rising middle class, improved internet and logistics and wide-scale uptake of credit cards are driving this trend, with Asia Pacific set to overtake North America as the largest e-commerce market in the world. Research firm eMarketer estimates that B2…

      Dan McConaghy by Dan McConaghy
    • Westpac Daily Credit Card Scores Improve View of Customer Risk Westpac Daily Credit Card Scores Improve View of Customer Risk
      Westpac Daily Credit Card Scores Improve View of Customer Risk
      July 10, 2014
      Customer Development

      Beauty really does lie in the detail. We have all gazed at the splendor a professional high-resolution image and understood, after snapping away for years on a compact camera or phone, that there is richness in more information. Higher resolution means seeing details you haven’t been able to see before. Credit Card Scores: Delivering Greater Resolution This is e…

      Dan McConaghy by Dan McConaghy
    • What’s Keeping APAC CROs Up at Night? What’s Keeping APAC CROs Up at Night?
      What’s Keeping APAC CROs Up at Night?
      January 23, 2014
      Customer Development

      Profit, risk and tailored customer solutions. These were the main themes debated at last month’s APAC chief risk officer (CRO) forum in Bali. This year I was joined by 28 of the region’s leading CROs, for what is, in my opinion, the most engaging event on our Asia Pacific calendar. This year was our fourth annual forum and the theme was “Managing Risk and Driving Prof…

      Dan McConaghy by Dan McConaghy
    • Debating “Big Data or Big Hype?” at the World Economic Forum Debating “Big Data or Big Hype?” at the World Economic Forum
      Debating “Big Data or Big Hype?” at the World Economic Forum
      September 29, 2013
      Customer Development

      Innovation, technology and big data were hot topics this month at the World Economic Forum’s Annual Meeting of the New Champions, where over 1,500 business leaders, government officials and scholars gathered in the northern Chinese city of Dalian to discuss global challenges. I was fortunate enough to attend on behalf of FICO, and what I found most exciting was the…

      Dan McConaghy by Dan McConaghy
    • Big Data, Customer Management Are Top Concerns for APAC Chief Risk Officers Big Data, Customer Management Are Top Concerns for APAC Chief Risk Officers
      Big Data, Customer Management Are Top Concerns for APAC Chief Risk Officers
      December 19, 2012
      Customer Development

      Last week, FICO and industry analyst IDC Financial Insights gathered 30+ senior risk officers from banks across the region for the third annual FICO APAC Chief Risk Officer Forum, held in Thailand. Amidst continued global economic pressures, decreased rates of regional growth and increased competition for customers, the forum provided an outlet for risk officers to sh…

      Dan McConaghy by Dan McConaghy
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