All posts by Dave Lightfoot
David Lightfoot is vice president of product management and heads up FICO's customer lifecycle management area, which includes solutions for originations, customer management, and collections and recovery. Since joining FICO in 1994, he has led more than 30 large FICO solution implementations, ran Professional Services for the EMEA region and was a lead member of the team that created the customer-level management version of FICO® TRIAD® Customer Manager. David has more than 25 years of experience in the financial services and retail industries, encompassing development, implementation and use of automated decision making tools. Prior to FICO, he spent 10 years with the financial services arm of UK retailer Marks and Spencer.