Risk and Lending Predictions 2023: Hyper-Personalisation and More
Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services
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Doug Craddock
Doug Craddock is a Senior Principal Consultant in FICO Advisors Lifecycle practice. Doug is a banking veteran with over 20 years of experience. Having worked in pricing, product management, credit risk and finance, he has a wealth of expertise that is underpinned by his track record in delivery of significant benefits through transformation projects. Prior to joining FICO he worked at HBOS and Bank of Scotland, and more recently at Lloyds Banking Group where he was responsible for a highly successful customer engagement strategy transformation.
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Lending Predictions 2022: From BNPL to ESG (and More)
In an environment where the way we work, travel, meet and shop is changing, the world of credit is adapting quickly, driven by competitive, regulatory and customer pressures
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