Hyper-Personalization Survey Highlights Boardrooms' Blind Spots
New study from Forrester shows the value of hyper-personalization and the gaps businesses face today
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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
Top 5 Scores Posts of 2022: Steady FICO Score, BNPL and Alternative Data
2022 marked the first year in over a decade the average FICO Score did not increase, while the industry’s attention remained on topics such as alternative data and BNPL.
Top 5 Debt Collection Posts of 2022: Crisis and Opportunity
As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more
Top 5 Decision Management Posts of 2022: AI and Digital Jane
From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future
Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules
In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes
Financial Wellness: How Banks Can Help Their Customers
What can banks do to assist consumers with their financial health – and can this be profitable?
FICO Resilience Index Enables Proactive Mortgage Servicing Strategies
FICO® Resilience Index (FRI) augments the FICO Score with an additional dimension of credit risk insight
6 Digital Transformation Trends Highlighted at FICO World 2022
From BNPL to automated decisions with a human face, digital transformation trends are changing the way businesses work
Big Brain on Campus: Dr. Scott Zoldi Talks Responsible AI at MIT, UCSD and Duke
Dr. Zoldi recently spoke on Responsible AI to the next generation of data science and business leaders on a college tour
Meet Digital Jane, She’s Your Customer and She Has High Expectations
Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.
“Under the Hot Rod Hood”: Dr. Scott Zoldi’s AI Series on LinkedIn Live
Season 2 just started! In case you missed Season 1, here’s a recap of Scott’s conversations with Jordan Levine and Cortnie Abercrombie on Artificial Intelligence (AI).
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