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    FICO

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    • Video: Twenty Years of Fraud-Fighting Success at UBS Card Center Video: Twenty Years of Fraud-Fighting Success at UBS Card Center
      Video: Twenty Years of Fraud-Fighting Success at UBS Card Center
      November 20, 2019
      Fraud Protection & Compliance

      How do you fight the changing tactics criminals use to defraud customers? The only way is to innovate, learn and adapt. That is how UBS Card Center, which processes some 25% of card transactions in Switzerland, keeps fraud rates down and cardholders happy. And for the past 20 years, UBS have been using the FICO® Falcon® Platform and working in partnership with fraud e…

      FICO by FICO
    • FICO World 2019 Final Day: Why AI Needs Explanations and Innovations FICO World 2019 Final Day: Why AI Needs Explanations and Innovations
      FICO World 2019 Final Day: Why AI Needs Explanations and Innovations
      November 08, 2019
      Decision Management

      The final day of FICO World started with our Chief Analytics Officer, Scott Zoldi, and Kate Crawford, co-founder of AI Now Institute, discussing important governance issues related to analytics modeling, data choices and usage, and the roles and responsibilities of data scientists in our digital age. For Zoldi, while the excitement on machine learning is helping to…

      FICO by FICO
    • FICO World 2019 Day 2: Never Climb Alone FICO World 2019 Day 2: Never Climb Alone
      FICO World 2019 Day 2: Never Climb Alone
      November 07, 2019
      Customer Development

      Tim VanTassel, Solutions and Advisory Group VP and general manager at FICO, kick-started day two of FICO World by mapping out the credit risk journey with examples from the auto finance, telco, and self-service collections industries.  Tim noted that FICO works with our customers to help unlock better customer experiences.  He also added, “if you d…

      FICO by FICO
    • FICO World 2019 Kickoff: Hello Big Apple FICO World 2019 Kickoff: Hello Big Apple
      FICO World 2019 Kickoff: Hello Big Apple
      November 06, 2019
      Decision Management

      FICO World 2019 commenced today in New York City on a perfect fall day. More than 1400 attendees joined the conference which started 38 years ago. This year's conference features sessions on everything from the data decisions cloud, to FICO® Score trends, to analytic innovations in fighting financial crimes. CEO Will Lansing kicked off the conference with…

      FICO by FICO
    • Fraud and Financial Crime Management Are Converging – But How Fast? Fraud and Financial Crime Management Are Converging – But How Fast?
      Fraud and Financial Crime Management Are Converging – But How Fast?
      September 12, 2019
      Fraud Protection & Compliance

      A new independent survey by research firm Ovum has found that banks in multiple regions plan to integrate their fraud and financial crime compliance systems and activities in response to new criminal threats and punishing fines — but not all at the same speed. “Banks are asking a fundamental question: Is the current approach to tackling financial crime sustain…

      FICO by FICO
    • Analytic Heroes Come Forward! Analytic Heroes Come Forward!
      Analytic Heroes Come Forward!
      August 29, 2019
      Decision Management

      FICO’s customers continue to set new standards with their innovative solutions to very challenging business problems. That’s why the FICO® Decisions Awards were created — to find the best of the best, the companies that are truly competing with analytics. Our 2019 FICO® Decisions Awards are now open. Nominations are due October 15, 2019, and winners will be announc…

      FICO by FICO
    • CCB Taps Youth Market by Leveraging Big Data CCB Taps Youth Market by Leveraging Big Data
      CCB Taps Youth Market by Leveraging Big Data
      August 20, 2019
      Scoring Solutions

      China Construction Bank (CCB) hopes to reach more millennial consumers and is using alternative scoring services to improve decision making and improve financial inclusion efforts to reach this demographic. China's large unbanked market, numbering close to 500 million, represents a significant opportunity for banks, especially among youth, who have a growing d…

      FICO by FICO
    • Updated Infographic: What Does A High Credit Scorer Look Like? Updated Infographic: What Does A High Credit Scorer Look Like?
      Updated Infographic: What Does A High Credit Scorer Look Like?
      July 31, 2019
      Scoring Solutions

      Did you know that 96% of US consumers with high credit scores have no late payments in their credit reports, and less than 1% have amounts past due? myFICO® recently updated research on the credit profiles of the 25% highest scoring US consumers (>795) and lowest 25% scoring US consumers (<635). The infographic below looks at the credit behaviors of…

      FICO by FICO
    • SPDB Credit Card Centre Automates Early Collections SPDB Credit Card Centre Automates Early Collections
      SPDB Credit Card Centre Automates Early Collections
      July 16, 2019
      Debt Collection & Recovery

      Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), one of the leading credit card issuers in China with more than 40 million cards issued, has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down business costs. Recent years have seen a rapid development of SPDB’s credit card market, an expand…

      FICO by FICO
    • Cybersecurity: How to Protect Yourself Online (Video) Cybersecurity: How to Protect Yourself Online (Video)
      Cybersecurity: How to Protect Yourself Online (Video)
      June 21, 2019
      Fraud Protection & Compliance

      Want to protect yourself online – and protect your family – from data compromise and identity theft? FICO’s Doug Clare, vice president for cybersecurity solutions, offers some advice in this interview with NBC King 5 News in Seattle. He was interviewed in conjunction with his talk at the US Chamber of Commerce Cybersecurity Series, where he spoke about cyber r…

      FICO by FICO
    • 3 in 5 APAC Banks Do Not Have Full Digital Account Opening 3 in 5 APAC Banks Do Not Have Full Digital Account Opening
      3 in 5 APAC Banks Do Not Have Full Digital Account Opening
      June 20, 2019
      Customer Development

      A recent survey by analytics software firm FICO has revealed that three in five (60%) banks in Asia Pacific have yet to offer a full digital account opening process for new customers, despite recent reports that nearly 9 in 10 financial institutions in the region embarked on digital transformation. Full Digital Account Opening – Challenges…

      FICO by FICO
    • Telecoms Leverage Omni-channel Collections to Reduce Churn and Improve the Customer Experience Telecoms Leverage Omni-channel Collections to Reduce Churn and Improve the Customer Experience
      Telecoms Leverage Omni-channel Collections to Reduce Churn and Improve the Customer Experience
      June 19, 2019
      Debt Collection & Recovery

      Telecoms today face many challenges, including high roll rates and expensive high-touch contact strategies. A key challenge is to more effectively communicate with customers. A growing number of consumers prefer to conduct business on their mobile devices, and many have a preference for the type of communication they receive, whether it’s via IVR, email, or SMS. …

      FICO by FICO
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