FICO

The Federal Housing Finance Agency’s interim “lender choice” policy introduces a dangerous precedent that increases adverse selection risk that will raise prices for consumers. 

Skyrocketing delinquencies in the US and other markets pose a threat that demands the use of decisioning-as-a-service

The long-term value of a good customer decision far surpasses the short-term ROI

Inappropriate comparisons between credit scoring models could threaten liquidity and consumer access to affordable credit

What student loan borrowers can do to help avoid negative impacts to their credit scores as the federal loan “on-ramp” period ends

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

Milliman assessment evaluates updated FICO models coming to mortgage industry

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023