Fraud Strategies: The Contact-Free Dilemma
While a contact-free period makes sense from a customer experience point of view, a balance needs to be struck between this and fraud detection and prevention.
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Ian Anderson
Ian is a senior member of the global fraud team with a client base which spans Europe, North America, Africa, Asia and emerging markets. In his current role, Ian also has specific responsibility for FICO’s EMEA market.
With over 20 years of industry experience across all aspects of the fraud management lifecycle, Ian brings a proven and successful track record and is responsible for driving the development, design and implementation of a number of fraud mitigation initiatives with bottom line savings of up to 65% in the first year.
Prior to joining FICO, Ian has held senior management roles with two of the world’s largest global banks in Citibank and HSBC.
Throughout his time at FICO and in the fraud industry in general, Ian has built up an extensive client base over four continents of some of the world biggest financial institutions, holding the majority share of the markets products and exposure.
With over 20 years of industry experience across all aspects of the fraud management lifecycle, Ian brings a proven and successful track record and is responsible for driving the development, design and implementation of a number of fraud mitigation initiatives with bottom line savings of up to 65% in the first year.
Prior to joining FICO, Ian has held senior management roles with two of the world’s largest global banks in Citibank and HSBC.
Throughout his time at FICO and in the fraud industry in general, Ian has built up an extensive client base over four continents of some of the world biggest financial institutions, holding the majority share of the markets products and exposure.
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