Jim Neumann

There’s a fun 40-minute documentary on Netflix called “The Speed Cubers,” about people for whom competitive Rubik’s Cube solving is somewhat of an obsession.  And it holds some useful parallels for those who may find themselves responsible for solving their companies’ digital transformation and customer centricity challenges. First, here’s some interesting…

Sometimes we get so focused on short-term analytics, simulation, optimization, decision modeling, and decision management. we lose sight of the long-term, sometimes unseen goal: the life-time value (LTV) of today's smart customer decisions.  We are drowning in data, but thirsting for insights that will fuel customer satisfa…

You can’t have a gathering of FICO people without things getting kind of nerdy fast.  It’s just part of the company’s DNA, a culture that attracts people who live for mathematics, analytics, simulation, optimization, decision modeling, and decision management. Walk into a conference room, and you’ll hear data scientists talking about hyper-parameter opt…

Given the onslaught of digital disruptors and the 70% failure rate in digital transformation, a lot of c-suites are anxiously seeking a savior: a Chief Digital Transformation Officer (CDxO) who will ride in on a white horse, run off digital disruptors, and transform the company in an online juggernaut. Hopefully, you are not in a hurry. Because as a recent report f…

If you speak with FORTUNE Global 1000 executives from around the world, they all have the same decision management mission: they need quickly transform their traditional business capabilities to digital…. break down the silos of data across their enterprise… build a complete 360º view of every customer across their buying lifecycle… and to maximize ROI. Industry ex…