All posts by Kate Winterflood
Kate Winterflood is a senior product manager at FICO, responsible for the Customer Communication Services products. Kate started her financial service career at The Royal Bank of Scotland in 2001; where she completed the Graduate Development Programme before going on to hold various roles in ecommerce and payment services. In 2010, when RBS sold a majority stake in its payment business WorldPay, Kate moved with the business and was responsible for product development for their largest global clients. She moved to FICO in 2012, at the point the company acquired Adeptra and has since focused on diversifying the product portfolio to ensure FICO has the latest and most innovative customer engagement tools for optimising customer service available for their clients.